armstrong relocation florida llc

Armstrong/United was contracted through my employer to move us internationally.They sent someone out prior to our move to evaluate everything so that he would be able to advise what would be needed on moving day. He told us not to pack anything and what we already had packed would need to be unpacked and repacked by the crew, so we shouldn't do anything. They scheduled two days for packing up our home. The first day, the movers arrived and out of 4 people, only one spoke a little English. Therefore, communication was an issue from the beginning. They began packing our stuff without asking what goes together or if boxes for some of our items (like kitchen gadgets, etc.) existed. After the first day of packing, most of the house was packed with the exception of the attic, furniture, and our daughter's room. We had a 3 bedroom, 2 bath townhouse, so not a huge house to pack. When the crew left on day one, they told us the crew would be coming the next day at 9am and would pack the remainder and load the truck. The 2nd day crew arrived at 8am instead of 9am and couldn't even wait for a few minutes for us to get dressed and ready. Evidently, they were in a rush to make the delivery to the port and said the crew the first day didn't finish everything they should have packed. Things just got worse throughout the day. They were rushing around and complained all day that we had too much stuff. Then, when it got to the end of the day, they started saying they didn't have the proper boxes to pack things properly. Evidently, the surveyor who came out first didn’t do the right job either because the movers didn’t come with enough boxes.In hindsight, I should have said something then or put a stop to allowing these movers to continue to touch our things. At the end of the day, they kept trying to avoid packing our daughter's (small) rocking horse, and ended up wrapping it in paper before putting it on the truck. Clothes, including my wedding dress and husband’s suits and tux were thrown in a regular box because they didn’t have a wardrobe box. They said they couldn't take our step stools because they didn't have boxes for them. Then they left, and I began to worry for the next two months about the condition of all of our belongings. Unfortunately, I was right to worry. When our boxes arrived in Switzerland, it was a mess, to put it lightly. It turns out the movers were in such a hurry, they didn't even properly number and inventory our boxes, so we had no way of knowing if everything even made it. After unpacking everything, not only were there entire boxes missing from our shipment (I don't know how many) but things were packed improperly and all of our precious belongings were not cared for in the least. Some items (maybe when we were in the room supervising) were meticulously and even overly wrapped with packing materials while other, fragile ceramics and electronics were literally thrown in boxes without any wrapping at all. So many things were broken and lost. Not because of regular things that happen during a move, but because of a complete lack of care and extreme negligence of this moving company. They purposely broke things to try to make them fit in boxes and a lot of what was ruined belonged to our daughter because her room was last. Artwork she had done and saved was crushed, one was even used as packing material to wrap something else. The worst was her bed. She had a metal bunk bed and when I surveyed her room after they disassembled it, the screws were left on the floor. I brought them to the crew leader and after my insisting that they had to be with the bed, he taped them to the outside of the box with the bed in it! Of course, they didn’t make it here, and they don’t have replacement screws in Europe since they use metric screws. It wasn’t safe for her to sleep in her bed as a result. I really hope you don't use this company because you will be sorry just like I am! I understand things get lost or break during a move, but their complete negligence and lack of care resulted in a real problem for us.

They have a warehouse in 5480 w hillsboro blvd, coconut creek, fl . Worst place ever, do not waste your time bringing loads to this place. I got here yesterday 9am my app was for 10 they told me that i have to wait, then at 2pm gave me back my papers and told me that I have to wait until, today. There is 11am now and i am still waiting. Spoke to the supervisor here and he doesn’t care. I lost my load back to jersey yesterday and probably today I won’t be able to take anything else since i have no idea if they will unload my truck. I wish i can give them 0 stars. They have no respect for truckers at all!!!!

We recently moved and I wanted to write a review because most often we forget that not only the bad should be reported but also the good. We recently used the services of Armstrong Companies Pompano Beach location to move us. We have used this location previously for our moving services and my experience has always been GREAT! Yesenia was the crew leader and her and her team were excellent, professional and thorough. I was very pleased that upon arrival the first thing she did was do a visual inspection of the elevator and surrounding areas to identify any areas that were previously damaged. In addition they took care of padding the door to our apartment and even rolled out a floor mat to prevent tile damage. Upon completion on the move out Yesenia did a visual check to ensure nothing had been left behind. At the delivery location, they arrived and did a visual walk through prior to unloading to identify the path and where things would be place. They unloaded , unwrapped and positioned everything where it was going to stay . They picked up all of their padding and garbage and put everything back into their truck. Yesenia and her crew made sure our experience was seamless and handled in a professional manner. I also have to commend Alex, Jamie and Hunter for their diligence in coordinating and running a great operation at the Pompano location. I expected nothing less than what we received as I have known and dealt with the team on a previous move and know that Armstrong always provide their clients with great service . Thank you for making my most recent experience one that I can speak to everyone about and refer to my friends, family and colleagues.

Truly the most amazing moving experience I’ve ever had! By far!!!! After having so many bad experiences with other large and small companies throughout the years, I am beyond thankful for the most amazing talented caring movers I’ve ever seen before. It was literally like watching a well oiled machine the way these individuals worked together in the most seamless fashion and moving from one thing to the next while caring greatly and packing professionally every single item to be moved or touched. If you wish to feel as relieved as I do and as thankful as I am, HIRE THESE PEOPLE! THEY ARE SIMPLY AMAZING! I will never move again without their help!

one star because I can't give less, the worst place that can come from 5.40 and it's 1pm, truckers haven't unloaded me, stay away