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rite freight inc

Google Reviews: 1.7/5

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iconBox rite freight inc Information

icon_mdetailMap 12750 Sw 17th Pl, Davie, FL 33325, United States
icon_mdetailNationwide DOT No.: 2581220

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Blogs

1.7
Average Rating
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Left things much worse than when they arrived. They put a huge hole in our laundry room wall and then hid it behind items they'd moved aside while I signed and let them go. The dryer is dirty and the gas leak test fluid was never opened. I'm not sure it's safe to use. They didn;t install the new vent that I paid for and they bent the old one so much that I doubt air can get out. Shoddy and unsafe.
SD
Sonya D.
1/5 | 4 years ago
If I could of have them no starts I would have. They do not deserve any stars at all. This company really shouldn’t be in business at all. I ordered a refrigerator back in middle of July from Home Depot, refrigerator was suppose to be delivered on August 12. US Pack called and canceled my order and rescheduled it to Thursday, September 9 from 9am -1:30pm. No call show in between this time frame, I had to call them at 1:45 to find out where they were at with my refrigerator. Customer service didn’t have a clue and all she could tell me is they will call 30 minutes before arriving. I called again at 4pm and was told I was number 12 and they were dropping off number 11 and I will be the next delivery drop at between 5:30pm & 6:30pm. 5:30pm-6:30pm came and went. I called them back and Ms. June tells me that my delivery will not be arriving today and the earliest they can reschedule me was for Saturday, September 11 with NO definitive time. This is very unacceptable, inconsiderate and very unprofessional. They have NO regards for customers time and what they have to do throughout the so called delivery schedule. Oh and then that Ms. June tells me I could drive to Ohio and pick up the refrigerator from the warehouse. They are unbelievable! I canceled my order. I will be contacting Home Depot as well.
nc
natasha conner
1/5 | 3 years ago
Absolutely TERRIBLE .... We ordered appliances from Home Depot! Our first delivery was damaged. We were rescheduled one week later. They told us they would call with a delivery date, no call. I had to call to find out when our redelivery was. Fast forward a week, I get a phone call 30 mins before our 4 hour window explaining that there was an emergency and that they would not make the delivery this evening. Mind you... this is Thanksgiving Eve and all appliances were torn out in preparation for the delivery! I called and spoke with the company, the call center agent was rude and sounded like he was eating his dinner in my ear. They rescheduled us another 7 days out, claiming that was the "next available delivery." I ask for a manager which he said just left, when I pushed further he brought a manager on the line. The manager began to explain the same thing, that there was no available deliveries for 7 days. He explained that we cannot make other customers upset who have a scheduled delivery "just to make me happy"! Basically I was bumped to the end of the delivery list because of this companies issue! This is the poorest customer service I've ever experienced! Home Depot should seriously consider contracting with a delivery company such as this!
AM
Amanda Miltenberger
1/5 | 4 years ago
We ordered a refrigerator from Home Depot, with installation and hook up. Freight Right Inc. was the company they hired to deliver it. They showed up 1/2 hour early. The driver came into house. Looked at our refrigerator and said he wouldnt install our new Appliance because he would have to reach into the cupboard to turn off the water and that he didn't go into cupboards. My wife asked him To wait a minute while she unhooked the refrigeratoer, he told her he couldn't wait more than 15 min and he couldn't be in the house while she unhooked the hose.. in less than 5 minutes it was disconnected and he was no where to be found.. he didn't wait 15 min. He didn't wait 5 minutes. He just left. We had his number from when he called to tell us he he was on the way, we called him and he said he couldn't come back unless his boss told him to. We called Freight Rite Inc multiple times and got no answer. Home depot called multiple times and got no answer. This company doesn't care about tour appliances. Nor will they care about answering the phone when the people who hired them try to contact them. We canceled our order. If Home Depot doesnt care enough about their customers orders to ensure the delivery, then we will shop elsewhere.
MD
Michael Dismuke
1/5 | 2 years ago
We bought a washer/dryer set from Home Depot about 3 weeks ago. We got the delivery scheduled for 12 pm - 4pm window. I didn't go to work. Freight Rite did not show up. They called about 6 pm and said there is a family emergency so they couldn't deliver my items. I felt bad for them until I came here and read the other customers stories. We got rescheduled 5 days after of original delivery date. This time we got rescheduled 2pm - 6 pm window. Again, I couldn't go to work for the half of day. They didn't show up and no bother to call. When I called the company to see what is going on I was hold and there was 35 more customers ahead of me. Home Depot said sorry and gave me discount if I want the items. However, it is not about the money. We have almost nothing to wear. Now, I need to find more time to do laundry and I look suspicious at work getting permissions every week. I decided to cancel my order after losing money and time beside all these frustrations. If you're in a situation like this. I suggest you to buy from Best Buy because they price match, their extended warranty is a lot better and they deliver items themselves. So, you have a local person to contact if something happens.
OS
Oz Sariyildiz
1/5 | 4 years ago

FAQs

  • Who will bring the packing supplies?

    Ans: Rite Freight Inc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • How does a Rite Freight Inc handle moves during bad weather?

    Ans: Rite Freight Inc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • How to get a moving estimate from the Rite Freight Inc?

    Ans: Rite Freight Inc provides online and on-call moving estimates. Connect with us to get the moving quote easily.

  • What days are Rite Freight Inc open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • What areas does Rite Freight Inc serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

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