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russell reed
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Google Reviews: 4.6/5

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iconBox russell reed Information

icon_mdetailEmail REEDMACHINERYTRANSPORT12@GMAIL.COM
icon_mdetailCall +1(806) 517-1140
icon_mdetailMap 1407 Jefferson, Plainview, TX 79072, United States
icon_mdetailNationwide DOT No.: 1985681

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Reviews

Rate This Business
4.6
Average Rating
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40%
Zero Stars ! had my septic pump by them there truck leaked oil all over my drive way! drivers did not have a spill kit on board are you kidding! You are trucking septic, Took there management 4 days to show up and try and failed to remove the stain. asked them not to charge me for the service then charged my account anyway.
th
t hull
1/5 | 5 years ago
Used Russell Reid for septic services. Service was prompt even though it wasn't and emergency. However, check your invoices! The invoice I got from the driver indicated a price. The next day the invoice I got with the charge to my credit card was a 225 dollar difference, higher of course. Talked to Michelle in billing twice and was told the driver shouldn't have put the price per gallon on his invoice. That's my fault because...? They won't refund the difference in price. That's 225 dollars doesn't seem like much but, I really could have used it for groceries to feed my family! Update: After many phone calls,emails, and four weeks later the difference was finally refunded. My rating still stands because this shouldn't have happened at all and, it was only because I became a hassle to them by calling nearly daily that they FINALLY did the right thing.
AH
Amy Hunter
2/5 | 3 years ago
Steve came over to do our septic maintenance (3/19/21). He was very professional, educated me on how it works, gave tips on how to further maintain and did a very quick and efficient job. No complaints, appreciate how easy the process was.
JT
Jacqueline Tseng
5/5 | 3 years ago
I was extremely pleased with Russell Reid! I currently live in Florida and have a rental property in New Jersey. They had issues on a Friday afternoon. I called and spoke with Jim who was extremely knowledgeable and professional. He explained, due to the inclement weather in New Jersey they were short staffed but was very sympathetic to our issue and tried to see if he could help us. Despite the staffing issues and weather....he was able to send a crew to our New Jersey property. Once they arrived, despite the cold and snow, they worked very hard to make certain our tanks was empty. The tenants were very pleased and and a result, I would highly recommend this company. Thank you very much!!!
TB
Theresa Bachman
5/5 | 6 years ago
Beware! I recently had Russell Reid/United Site Services pump out my 1500 gallon (total) septic tanks (500 grey, 1000 black). At the same time I had the grey tank's inlet jetted due to a clog. The guys that came to the house were professional and friendly and the tanks were successfully pumped and inlet cleared. A few days later I noticed what I had been billed a larger than quoted amount of money. I called the main office to find out what was going on and was told the jetting cost more because of time and that they had pumped 2000 gallons instead of the 1000 gallons which had been quoted. They claim they were onsite for almost 2 hours, my driveway cam shows that was incorrect, they were there for less than an hour. And the claim of them pumping a metered 2000 gallons is also incorrect because the total of my tanks is only 1500, and a usual pumping is roughly 1100 gallons. To note, it's impossible to utilize the full capacity of your tanks (unless you have a clog in the field) because the inlet/outlet are lower than the top of the tank. I'm still waiting for an update on them fixing the bill and processing a refund. Something that should have also been handled while I was on the phone, not a day or two later...
BG
Bruce Grabau
1/5 | 3 years ago

FAQs

  • Who will bring the packing supplies?

    Ans: Russell Reed will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • How does a Russell Reed handle moves during bad weather?

    Ans: Russell Reed take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • How to get a moving estimate from the Russell Reed?

    Ans: Russell Reed provides online and on-call moving estimates. Connect with us to get the moving quote easily.

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