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texas royal movers llc

Google Reviews: 3/5

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icon_mdetailMap 2309 Little Turtle Ln, Harker Heights, TX 76548, United States
icon_mdetailNationwide DOT No.: 3042492

Seattle Moving & Storage
5/5
1585 McNeil St
DOT No.: 4025637
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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3
Average Rating
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Iam currently waiting on ver 17 days for my things. No eta, i’ve tried calling and emailing and texting Desiree the sales person no response. It’s time to call the Better Business Bureau and maybe start a class action lawsuit is the only way to get these people shut down if they don’t do what they promise. If the owners . If there is a member of a leadership team, if you guys even have one, you might want to reach out!!! When they came to pick up my things in Seattle Washington, the main guy was meeting the other two guys so I’m guessing they sub everything out.
GL
Greg Lura
1/5 | 4 months ago
STAY FAR AWAY FROM THIS COMPANY! THEY ARE A COMPLETE SCAM! The salesperson assured me they were not a broker and the owner later admitted to me that they do hire brokers do conduct their sales. My items ready to be moved exactly matched the quoted itinerary - and yet they still tried to double my original quote. Their dispatch employee even admitted to me that their system “auto assigns size” and assumes everything “stacks directly on top of each other”. They arrived after the communicated window and failed to pick up the items as agreed apon in the contract (they said they had to come the next day). Even after all this they refused to refund me my deposit. This “company” systemically manipulates their processes to rip you off. NEVER EVER USE ROYAL MOVING!!!
WY
Winta Yonathan
1/5 | 6 months ago
The worst customer service I’ve ever experienced; and I’m a 53 year old female. This company performed half the job when the “leader of the group of four” attempted to extort an additional $1,000 from me while my belongings were on the truck still. I was told the truck would not be unloaded until I agreed to the additional charges (which I was told would be refunded to me)…suspect as hell. I had to call the cops in order to get them to agree to the contracted amount. Seriously this company is horrible!!!! I wish I could give it zero stars but as it is I can only give it the promise of a lawsuit; and I always said I’d never be that person. Stay FAR away
YC
Yvonne Custer
1/5 | 9 months ago
Absolutely horrible company. Pick up dates were messed up, zero communication between company and drivers, zero communication once they receive your deposit, lies told when they say they accommodate to new dates or times, new moving company was “contracted” to attempt to move my items after I was assured that this would not happen and this is what set their company different from other moving companies which turned out to be completely untrue. When speaking to the company I was told that I could cancel and would get my deposit back. Then was told to call this number for my deposit which a RUDE manager answered and said I would NOT get my deposit. I’ve been disputing my almost $1000 deposit with them but haven’t had luck since they delete previous contracts given or rather they “expire.” Very suspicious activity and a lot of ways to cover their tracks as a moving company. Sleazy way to run a company and taking advantage of people in stressful situations. Do not fall for the “kind and caring” reps that help book and take your deposit because they have horrendous workers running management and customer support. You don’t speak with booking reps if you encounter an issue with your move. Glad I didn’t move forward with moving my items with them and will be reporting to the BBB.
AF
Adriana Franco
1/5 | 10 months ago
Bottom line? Over half of my furniture and appliances arrived damaged or missing parts, some of it a total loss. There were no reported accidents, vandalism, or acts of God in transit, so I can only assume Royal Moving & Storage either simply couldn't be bothered to take care of my stuff, or they have very low standards for care. Probably both. I'll offer criticisms of their business, but first, just look at the numbers. They have very little financial incentive to do the job right. Their base liability is 60 cents on the pound per damaged item. That means for a 100 pound item, you'd get compensated $60 (assuming the claims outfit finds the damage is significant and was their fault). So, even if it's ten items in question, compensation amounts to a small percentage on a move they've charged thousands for--and they have their own insurance so they're not paying out of pocket. But for you, that $60 is quite probably not going to touch the total replacemnent cost of your item. That doesnt even include the time and cost of finding a suitable replacement, costs of shipping and handling and installation, the hassle of doing without the piece while it's being replaced, and so on. Now consider that many items will have a higher replacement cost/weight ratio (your designer name table may be worth hundreds but weigh only 40 pounds, so you'll get $24). Could be that's industry standard. And yes, you can pay RM&S more to insure the items at a higher level. Maybe you have home owner's or renter's insurance that covers stuff damaged in transit (many policies don't). Does any of that buy you peace of mind knowing they have a relatively poor track record (as of this writing,
KS
K S
1/5 | a year ago

FAQs

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • How does a Texas Royal Movers Llc handle moves during bad weather?

    Ans: Texas Royal Movers Llc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • What days are Texas Royal Movers Llc open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • Does Texas Royal Movers Llc offer free moving estimates?

    Ans: Yes, Texas Royal Movers Llc offers free moving estimates.

  • What areas does Texas Royal Movers Llc serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

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