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warners moving storage Information
21 Dairyland Square, Lion, PA 17356, United States
5/5
5/5
5/5
4.8/5
Blogs
Amazing – looking at the reviews, they haven’t gotten any better since they did my move.
I know it’s hard to find good help these days, but with these reviews the problem obviously rests with ownership and management.
These are only a few of the issues I remember. The kids they sent to do the move didn’t know how to use a hand truck, had no power tools and a cheap plastic tool kit. I disassembled and reassembled all of the larger items. Their pants were around their lower hips so low, that they were stepping on their cuffs and almost tripping. They took as many cigarette breaks as they did work. And, they bumbled about while I and my 60 yr old father were running up and down the stairs moving twice as much and twice as fast as they were. They broke trim off an antique record player because of poor hand placement, and didn’t bother to report it to me. I could have repaired it, but they chucked the piece away. They tore the leather straps off an antique chest because they tried to carry it by the 100 yr old dry leather straps, instead of just grabbing the chest itself. Then, they lied to my face and said they saw my father do it. If I would have picked the chest up by the straps, my father would have beat my backside. If I would have then lied about it, he would have beat my backside until my nose bleed (yes, he joked that on occasion, and no he never did that). They told me they told my father of 3 items with prior existing damage. He told me they only told him of one (and it was not the record player). Finally, it was when they carelessly dropped an item on the beautiful old hardwood floors and caused a massive gouge, that I had to kick them out of the house and leave the rest in the front yard. They gave me a one hour discount on a 6 hour move that should have only taken 4 hours, but at that point I accepted just so I didn’t have to deal with them any longer.
Truly was the worst customer experience with any business I’ve ever had in my entire life.
PL
Pete Long
1/5 | a week ago
Will NOT recommend Warner's to anyone. Used them years ago with no problems. This time was very disappointing. First, they changed time to start. They left water bottles and trash around. They kept banging into doorways at entrance when coming in with their loads. Large bedroom furniture and living room units were damaged. They neglected to tell us where they put the shelves from our desk (they were inside another piece of furniture). Also, a very large container of pennies disappeared! That's money that was stolen from us! Someone is lying and sales manager wasn't helpful.
BM
Beth Messina
1/5 | a month ago
THEIR OWN EMPLOYEES CONFIRMED THEFT OF CUSTOMERS BELONGINGS AND SALES MANAGER A LIAR! RUN! I have went from disappointed to absolutely infuriated with Warner's Moving. I had used this company several times with no issues and was excited to move with them again this past March. This time around, the crew showed up late and left early from packing. The next day, they showed up late and again left early. During the day they often disappeared into a personal vehicle or the truck and took smoke breaks more often than I felt reasonable. We were moving well into the evening as a result. My items were packed inappropriately i.e. heavy items on top of electronics, invaluable antiques piled under heavy items, such as books, and the crew's behavior was inappropriate. They left soda bottles and trash all over our house. They left their personal items on top of our items. They were carrying one empty hamper up the stairs at a time. Upon any feedback we gave, we were met with argument and eye rolling. Being pregnant, I ended up having to pitch in and do my own moving to get us out on time. My husband had to use his paternity leave days to stay home and also assist. Upon entirely unpacking, I was left with two broken Alexa echo devices, busted cookware, broken coasters, a hole in my couch, 49 pairs of missing shoes/hats/and gloves, all high end brand and designer named items like Ugg, Under Armor, Calvin Klein and Michael Kohrs, Hey Dudes, etc. and ALL 3 sets of sterlite dressers they were housed in (9 drawers full in total), a missing shark vacuum, including the dust buster and all the attachments, and a missing knitted basket. It’s very uncanny to me that everything missing was too big for a moving box, like the long and skinny Shark vacuum, and the sterlite drawers, these items would’ve been awkward to box and would’ve been carried out by hand and therefore not marked Warners or labeled. Hypothetically, they could have been put aside or carried out and no one would know who they belonged to. Considering the movers had a personal vehicle at our old house and new house both days, it would be entirely possible my unmarked items ended up in their car and no one could prove where they came from because again, none of the missing items would go in a Warners Box because of the awkward size/shape. I am not looking forward to trying and resolve this with them. EDIT: The Sales Manager is a LIAR. After arriving at 8 am for an in person meeting and sitting across the table from this man and calmly explaining the situation, I was told ricidulous things like the movers who self-proclaimed they have moved homes countless times for many years “distinctly remember” packing my missing drawers…. Right. I’m sure my stuff stood out among the rest two months later! Joe Allen also claims his company doesn’t employ thieves, yet an employee admitted that two employees were investigated and one of them was in fact caught stealing. Clear history, Joe! To no surprise, my belongings were not located in any type of lost and found and I’ve begun a very expensive process of replacing everything, filed a police report, a complaint with BBB, and a civil suit against Warners. You have been warned!
l
laceyelle
1/5 | 4 months ago
We had a wonderful experience with Warners! All movers were very professional and careful with our items. They were very efficient and courteous. Moving can be stressful, especially when moving a distance, but Warners helped ease any stress we had. I would definitely recommend them!
KK
Kristen Kelly
5/5 | 7 months ago
Unfortunately my wife works for a very large employer in the area and this is the company that they contract with as part of their relocation package. I read the reviews before we moved forward, but figured "how bad could it be"? Definitely a mistake...
We knew that based on the size of the house and the contents that the move could be done reasonably in two days. We repeated this to them on the phone multiple times. However, even though they had never been out to the house in person, they insisted that it needed to be 3 day move. They proceeded to work 3 and a half hours before leaving on day one, MAYBE 4 hours on day 2 and then about 5 on day 3. Incredibly frustrating to watch.
I had worked as a mover for a bit in my younger years, so I understand it's not easy, but the quality was just poor. Smashed bottles of wine, broke the washing machine cord, lost the dryer cord, and those are just the first few things that came to mind.
Also, common sense was extremely difficult to come by. As an example, they were packing the bathroom and we had forgotten to put our toothbrushes in our overnight bags. Rather than calling to us (we're in the house also), they decided to pack them loose in the bathroom trash can along with the bathmat. But don't worry, they also stuffed a bunch of packing paper in there as well so they wouldn't get broken....
Anyway, I'd highly encourage you, especially if you work for this particular area employer, to get a different mover and submit for reimbursement rather than taking the "easy" road. I can assure you it's not worth it.
JK
Jon Keeney
1/5 | 12 months ago
FAQs
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What services does Warners Moving Storage offer?
Ans: Warners Moving Storage offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.
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Who will bring the packing supplies?
Ans: Warners Moving Storage will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.
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Are there any items that the Warners Moving Storage will not move?
Ans: There are many items that Warners Moving Storage will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Warners Moving Storage is not authorized to move.
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Is it necessary to tip the Warners Moving Storage?
Ans: Tipping is optional. It depends on how you feel about the move, whether Warners Moving Storage handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.
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How does the Warners Moving Storage handle heavy and bulky furniture?
Ans: Warners Moving Storage carry moving and packing equipment to move complex shapes, and heavy items.
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