sdc international shipping san diego

Kifr Cohen’s online catch phrase is, “Moving beyond expectations”. We believe a more appropriate catch phrase for SDC International Shipping would be, “Moving that is below the lowest of all reasonable expectations…..” We moved a handful of furniture items, boxes of common household good items, and an All-Terrain Vehicle from Tucson, AZ to Ambergris Caye, Belize. SDC charged us $27,423.00 plus $1,345.51 for insurance ($28,768.51 TOTAL ). (1) On the day our shipment was loaded into the shipping container, one of SDC’s “international packing experts” showed up “tweaking” on some type of chemical stimulant. Among other issues, this day worker: (A) Was initially aggressively confrontational with me; (B) Got into a confrontation that almost became physical with one of my neighbors who is a Law Enforcement Officer; (C) Dropped 4 large plastic shipping containers off his hand truck to the ground more than half way up the shipping container loading ramp; and (D) Walked on the face of a large, packed, glass front, picture box (2) Hours after our household goods and vehicle had been loaded and taken away, SDC International asked us to “certify” statements that were substantially different than the vehicle pre-loading instructions we had been given by SDC weeks earlier. (3) The individual SDC International Shipping chose to act as our Customs Broker was not familiar with the proper procedure for obtaining the required Duty Exemption Forms, nor did the individual know he needed written authorization from us to act as our Customs Broker. (4) The Broker insisted we would incur additional storage and demurrage fees if we did not accept delivery of our shipment and return the empty shipping container on 18 July 2024. This turned-out to be a lie. (See #8 below.) (5) On the morning of Thursday, 18 July 2024, a flatbed trailer carrying our shipping container was disconnected and dropped-off across the street from our housing area. There were no locks or other device(s) securing the shipping container doors. (6) When it came time to unload our shipment, 20 of SDC’s “international packing experts” (actually 20 untrained construction workers and a supervisor from a construction project next door) came to unload our belongings. Their method of transporting our belongings the distance from where the shipping container was left to our home, was in multiple dirt and dried cement-caked construction wheel barrows (pictures attached). No ramps or other appropriate tools were brought to unload and transport our household goods or to off-load our ATV. (7) Despite our contract with SDC stating the delivery personnel would remove and take away the paper and cardboard packing materials used, we were denied that service and told, “We don’t do that”. (8) The empty shipping container sat across the street from our housing area all day Friday, 19 July 2024 and was not taken away until sometime Saturday afternoon, 20 July 2024. (9) Broker returned to us the completed Customs Documents we needed to license and register our ATV via air courier, COD. Well-over $27,000.00 we paid for this relatively straight-forward overseas shipment and the Broker returned the final documents we needed COD. (10) We sustained an estimated loss of approximately $4,895.00 due to damages that probably would never have occurred had the proper tools, equipment, and appropriate personnel been available and utilized at both ends of our move. In reviewing other critical reviews, SDC’s owner concerns himself with threatening his unhappy customers with legal action for “slander” and is prone to trying to publicly discredit his unhappy customers by playing the “race card”. We find such behavior to be a disturbingly desperate basis for a business model. Should consumers paying premium prices for “premium services” take a chance on an organization that provides inferior service, public veiled threats of retribution, and personal insults of racism? THE BOTTOM LINE: At this point, we would not entrust SDC International Shipping to carry our trash bin to the curb on trash day.

SDC went above and beyond in safely transporting my grand piano to Germany. The professional crating ensured that the piano was well-protected throughout the journey, and it arrived in pristine condition. The customer service was excellent and the delivery was on time. I highly recommend this company for any delicate or valuable items that need to be shipped internationally. Thank you for your exceptional service!!!

My husband and I recently relocated from Los Angeles to Paris, and our experience with SDC International Shipping was exceptional. Moving precious items across the globe can be daunting, but thanks to Lisa and her team, the entire process was smooth and worry-free. Upon Lisa's recommendation, we opted for a full container move, and we're so glad we did. The team that came to pick up our belongings was incredibly professional, taking great care to pack all fragile items securely and crate our art and statue collection with precision. Throughout the journey, we had a dedicated personal guide who kept us informed every step of the way, from the departure of the container to its arrival. Yvette played a crucial role in handling the entry documents for the destination port, ensuring a seamless customs clearance process. Upon arrival in France, delivery was flawlessly executed by SDC International Shipping's affiliate company. All items arrived safely at our new residence in Paris, and we are delighted that everything was delivered as promised.

Good luck getting a quote from H. Stevens! I had been chasing her for four weeks to get a quote or just simply answer an email. The good news is that one of your competitors already delivered my shipment from Chicago to Bangkok. I was impressed, they delivered to the other side of the world before your staff can even give a quote... My business doesn't stop, I don't have four weeks to wait for you to get your ducks in a row. For any rime or reason SDC can't, or won't be able to help, have a little respect for you customer and tell them, you don't completely ignore them. My experience, it says keep looking people, keep looking...

SDC International Shipping exceeded my expectations when it came to shipping my household items and car from New York to France. The meticulous precision in packing and crating my art was impressive, ensuring that everything arrived safely. Marlene, the representative I worked with, was not only knowledgeable but also incredibly helpful throughout the entire process. My belongings were securely packed and loaded into a container and delivered on schedule. I am extremely satisfied with the of service provided by SDC International.