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glades transport and towing inc

Google Reviews: 4.3/5

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iconBox glades transport and towing inc Information

icon_mdetailMap 550 Sw 16th Street, Belle Glade, FL 33430, United States
icon_mdetailNationwide DOT No.: 1295188

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Blogs

4.3
Average Rating
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WOW. I can honestly say without any reservation, question or doubt that Kauff’s is by far the best Towing company on the planet. I say this because from my first contact with Billy in the office and ending with David my Tow Truck Driver Operator, it was the most professional, courteous, respectful and remarkable tow experience you could have imagined. Those two are rock stars and really know how to deliver Outstanding Excellence in Customer Service. All of my expectations of how I wanted my tow to go were more than met. They were by far extraordinarily exceeded. I could not have believed that they would or could do such an exceptional job. At the end there was nothing they could have done better. They did it all with proficiency, perfection, care and concern. It all began when I spoke with Billy to inquire about a tow. Right off the bat I was impressed that all he cared about was what I needed and at what time and place. He never said “let me check my schedule to see if we can fit you in.” Instead he said “where and what time is convenient for you and I promise we will be there.” It was all about me, not him. It felt so good that he put me first and he made me feel like I was an important and valued customer. That is what great service is all about. And true to his word, the Kauff’s Tow Truck arrived at the exact time and place that Billy promised. It was so thoughtful that they respected and recognized me and my time commitments and did not make me wait or make me have to call them to see where they were or why they were late or worse yet be worried that they might not show at all. That too is what great service is all about. Then I met David whose clean, well-groomed and professional presence made a strong first impression. And not only was his appearance sharp, so was the Kauff’s Tow Truck. It was super clean, highly polished and detailed and shiny. It was immaculate and it was clear that David took much pride in the way he and his truck looked. I thought if they take such good care of their equipment that they too will do the same with my vehicle. After David politely introduced himself, without delay, he went right to work. It was very obvious he really cared about treating my vehicle with care as he began preparing it to be towed away. He made sure to protect it the best he could so as not to cause any damage or dings. From my untrained eye I could tell that David was very knowledgeable and experienced as he worked with high energy while doing quality work without any wasted effort or time. He knew exactly what needed to be done and he did it with expertise, enthusiasm and high quality. He took no shortcuts in his work and double checked everything for safety to ensure the tow would be perfect. If that was not enough, I know he did everything he could to make me a very satisfied customer, which he did. As it turned out, it was a perfect tow and a perfect experience. Thank you Kauff’s. I was so lucky that I chose Kauff’s Towing. From beginning to end I was treated with the utmost in respect and courtesy while receiving customer service that was out of this world. They did an awesome and amazing job and for me they should be the role model for all Towing Companies on how to give exemplary customer service in a towing business. For this review, Kauff’s is well deserving of more than 5 stars and I give them my highest recommendation and praise along with my promise that I am now a Kauff’s Towing Customer for Life.
MH
Mark Hammer
5/5 | a month ago
Fast, friendly and dependable towing service. Amazing person who came out and serviced my vehicle. He took his time, although it was raining, amazing service provided. My car made it to the destination safely. No complaints. I recommend this company for your towing needs.
KQ
Kemet Queen
5/5 | 3 weeks ago
They showed up even faster than what was anticipated. The man was super friendly, super nice. Got my daughters keys out of her car within a couple of seconds was very courteous and friendly very pleased with the service.
ST
Susan Thiele
5/5 | 2 weeks ago
Prompt service, arrived on time. Will, the driver was kind and cordial. Listened to my concern with my car's low clearance. Actually the lowest price from 3 companies I contacted. Thank you.
DK
Dawn Katzmann
5/5 | in the last week
David really knew how to get the job done with a great attitude the entire time. I have used Kauffs before, and I will use them again when necessary. Very satisfied.
J
Jeff
5/5 | in the last week

FAQs

  • What services does Glades Transport And Towing Inc offer?

    Ans: Glades Transport And Towing Inc offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Can the Glades Transport And Towing Inc disassemble and reassemble furniture?

    Ans: Glades Transport And Towing Inc can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • What days are Glades Transport And Towing Inc open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • How are fragile items handled by Glades Transport And Towing Inc?

    Ans: Glades Transport And Towing Inc uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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