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the pack rats moving company
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the pack rats moving company

Google Reviews: 2.6/5

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icon_mdetailCall +1(215) 887-7225
icon_mdetailMap 2546 Ardsley Ave, Glenside, PA 19038, United States

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Blogs

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How to Minimize Downtime When Relocating Your Restaurant?

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Reviews

Rate This Business
2.6
Average Rating
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20%
80%
It took 3 calls and an email to finally get a quote, then they are now charging me an additional $3,000 to get my pod delivered back to my home. Please be aware that they might give you an decent rate to store your things, but returning your things is going to cost you more than they might be worth.
AL
Aggie Lewis
1/5 | 4 months ago
The drivers are very nice, but management is awful. Our containers were 5 days late for pickup and they keep moving our arrival date. Would never use pack rat again.
MS
Martha Sayre
1/5 | 3 months ago
If your loading or unloading here, park on the side without the main entrance, look where the blue dot is, that is the only parking for flatbed or step deck, AND IT'S TIGHT, BACK IN FROM THE STREET, you can not turn around or make it behind the the buildings.
CW
Chris Wetzel
2/5 | 3 months ago
Had my final pick up scheduled…called twice to confirm the day of when I hadn’t received a courtesy pick up call. At 4:30pm I was assured I was still on the schedule and they could arrive at 10pm. We stayed up until midnight waiting. NEVER received a call that the driver ran out of hours. Had real estate photographer scheduled for next day. Too late to cancel that, will have to pay for second appt. Pack-Rat’s attempt to make this right…$100 credit. That doesn’t even begin to touch the cost of the domino effect their failure to show put in place. Rescheduled me 2 days out and still won’t guarantee a pick up time at all. All I hear is “I can’t control the a schedule, the facility manager does.” But they won’t let you speak to the facility manager. Save yourself time and money, pay for actual movers—I wish I had.
JB
Jennifer Barkdull
1/5 | 2 years ago
Horrible company, please be warned and not use them. They were scheduled to deliver my container on 11/16/2023. They have not delivered it on this day. Instead, they delivered it on 11/17/2023 and disrupted my moving. They were scheduled to pick up this container on 11/17/2023. Instead, they came to pick it up on 11/18/2023 but did not pick up. They have not come to get it on 11/20/2023 and on 11/21/2023, they charged me one month rent for this container that I returned to them. They finally picked up their container on 11/22/2023. So, the container is in their possession and they confirmed their month rent with my bank. This is called stealing. Their customer service is horrible. Holding time on the phone is more than 30 minutes. Stay away from this company.
EB
Eleonora Babayants
1/5 | 10 months ago

FAQs

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Can the The Pack Rats Moving Company disassemble and reassemble furniture?

    Ans: The Pack Rats Moving Company can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • What days are The Pack Rats Moving Company open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • How are fragile items handled by The Pack Rats Moving Company?

    Ans: The Pack Rats Moving Company uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

  • Can I make changes to my move date with The Pack Rats Moving Company?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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