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1-800-pack-rat Moving And Storage Info | Compare Moving Quotes

Google Reviews: 2.7/5

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Best Long Distance and Local Company Near By

Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

2.7
Average Rating
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20%
80%
It took 3 calls and an email to finally get a quote, then they are now charging me an additional $3,000 to get my pod delivered back to my home. Please be aware that they might give you an decent rate to store your things, but returning your things is going to cost you more than they might be worth.
AL
Aggie Lewis
1/5 | 4 months ago
The drivers are very nice, but management is awful. Our containers were 5 days late for pickup and they keep moving our arrival date. Would never use pack rat again.
MS
Martha Sayre
1/5 | 3 months ago
If your loading or unloading here, park on the side without the main entrance, look where the blue dot is, that is the only parking for flatbed or step deck, AND IT'S TIGHT, BACK IN FROM THE STREET, you can not turn around or make it behind the the buildings.
CW
Chris Wetzel
2/5 | 3 months ago
Had my final pick up scheduled…called twice to confirm the day of when I hadn’t received a courtesy pick up call. At 4:30pm I was assured I was still on the schedule and they could arrive at 10pm. We stayed up until midnight waiting. NEVER received a call that the driver ran out of hours. Had real estate photographer scheduled for next day. Too late to cancel that, will have to pay for second appt. Pack-Rat’s attempt to make this right…$100 credit. That doesn’t even begin to touch the cost of the domino effect their failure to show put in place. Rescheduled me 2 days out and still won’t guarantee a pick up time at all. All I hear is “I can’t control the a schedule, the facility manager does.” But they won’t let you speak to the facility manager. Save yourself time and money, pay for actual movers—I wish I had.
JB
Jennifer Barkdull
1/5 | 2 years ago
Horrible company, please be warned and not use them. They were scheduled to deliver my container on 11/16/2023. They have not delivered it on this day. Instead, they delivered it on 11/17/2023 and disrupted my moving. They were scheduled to pick up this container on 11/17/2023. Instead, they came to pick it up on 11/18/2023 but did not pick up. They have not come to get it on 11/20/2023 and on 11/21/2023, they charged me one month rent for this container that I returned to them. They finally picked up their container on 11/22/2023. So, the container is in their possession and they confirmed their month rent with my bank. This is called stealing. Their customer service is horrible. Holding time on the phone is more than 30 minutes. Stay away from this company.
EB
Eleonora Babayants
1/5 | 10 months ago

FAQs

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Is it necessary to tip the 1-800-pack-rat Moving And Storage?

    Ans: Tipping is optional. It depends on how you feel about the move, whether 1-800-pack-rat Moving And Storage handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • What areas does 1-800-pack-rat Moving And Storage serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • Can I make changes to my move date with 1-800-pack-rat Moving And Storage?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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