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a hi land transfer and storage

Google Reviews: 4.8/5

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icon_mdetailMap 2630 A Twilight Ave, Panama City, FL 32405, United States
icon_mdetailNationwide DOT No.: 1122888

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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.8
Average Rating
80%
0%
0%
0%
20%
horribly unprofessional, and in my experience, their insurance is a scam. highly recommend getting your own insurance, or, better yet, using a different facility. my unit was on the second floor. when i moved in, the lift was broken. when i moved out, the lift was broken and i had to pay movers an extra fee for having to use the stairs. any time i needed access help or had a question, the manager luis was “out of town” and all of the representatives were out of office on a 2+ hour lunch. i waited outside for over an hour on more than one occasion, defaulting to calling the corporate office to ask if anyone was supposed to be working at the facility. there was damage to brand new outdoor furniture in my unit. a visible hole was in the ceiling where antifreeze or some other chemical came through the ceiling and into my unit. i let them know right away, and filed a claim. they concluded they were not responsible for the damage to my property, despite the immediate report and photo evidence of the hole in the ceiling and the damage to my brand new furniture. i provided receipts for the furniture. however, A1 refused to take responsibility. when i asked to have the claim reviewed, all of my emails were completely ignored. i never heard back from them again. i found the conduct of the staff to be super rude and super unprofessional, and i don’t recommend this place to anyone.
s
shannin
1/5 | 3 weeks ago
I am truly so happy with this storage location. The staff here are always in a great mood and ready to help, the property is always clean and smelling so nice, and this location just feels very safe. Also, it’s so nice that there’s a restroom at the property… and of course, it’s also always clean!!
DN
Darlene Navarro
5/5 | in the last week
Louis is a pleasure to work with. He is great at handling multiple customers, treats each person very well, and took the time to walk me through the facility. The facility is clean and the process is hassle-free.
CY
Claire Yang
5/5 | a month ago
Louis was amazing! Super helpful and made such an effort to help with us anything we needed. I would recommend them to anyone!
SC
Summer Corey
5/5 | a month ago
A-1 storage goes above and beyond to make the customer service experience seamless. The staff are super polite. The facility is clean, as can be, secure, and well-maintained. I would not use any other self-storage company. Thank you A-1.
AH
A. Hart
5/5 | 6 months ago

FAQs

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • How to get a moving estimate from the A Hi Land Transfer And Storage?

    Ans: A Hi Land Transfer And Storage provides online and on-call moving estimates. Connect with us to get the moving quote easily.

  • What areas does A Hi Land Transfer And Storage serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • How does the A Hi Land Transfer And Storage ensure the security of my belongings during the move?

    Ans: A Hi Land Transfer And Storage ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

  • Can I make changes to my move date with A Hi Land Transfer And Storage?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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