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Google Reviews: 3/5

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icon_mdetailMap 4901 Little Oak Ln, Sacramento, CA 95841, United States

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Reviews

Rate This Business
3
Average Rating
80%
0%
0%
0%
20%
I had an exceptional experience with First Class Moving. Their team was punctual, professional, and handled my belongings with utmost care. The entire process was smooth and stress-free. Communication was clear, and they went above and beyond to ensure everything was perfect. I highly recommend First Class Moving for anyone in need of reliable and efficient moving services.
EH
Earl Hartsock
5/5 | 2 months ago
If I could give them ZERO stars i would. Customers, BEWARE. I have filed a complaint with the authorities and respective institutions. Please read the reviews also posted on the BBB website. Their alleged GM, who goes by Doug (and will refuse to disclose his last name) is verbally abusive, and uses tactics of threats to court to intimidate and coerce customers. He likes to cite federal websites and goes as far as claiming he is a federal bona fide agent with the FMCSA (in simple terms, he is merely an employee or contractor of a motor carrier). He has rehearsed his script so much and manipulates verbiage to the point that you may feel cornered if you don't know any better. In the name of justice, I am taking all the necessary steps to ensure he is held accountable for all of his past and current actions. This review is simply an attempt to warn you and spare you of the headache and financial loss.
GP
Gabriela Prada
1/5 | 4 months ago
Thank you Dennis and Zack and the guys for moving my mother-in-law. There were so many changes and you just rolled with it and got the job done! Thanks again, I will continue to let people know what a great company and crew you have.
HL
Hillary Livingston
5/5 | 2 months ago
I am glad for the using the carrier and not a broker . Very dependable, Affordable and professional . Employees are educated at the process. I actually endorse it. I am happy with the cross country move . Thank you!
MR
Moving Reservations
5/5 | 2 months ago
My experience with Brian and Tyler was great - first thanks needs to go to the manager who went above and beyond to move things around to ensure I was able to get the time slot that I required after a slight miscommunication.
CC
Content Consulting Group
5/5 | 2 months ago

FAQs

  • Who will bring the packing supplies?

    Ans: First Class Movers will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Is it necessary to tip the First Class Movers?

    Ans: Tipping is optional. It depends on how you feel about the move, whether First Class Movers handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • What days are First Class Movers open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • What areas does First Class Movers serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • Can I make changes to my move date with First Class Movers?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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