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highway guardian transportation llc
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Highway Guardian Transportation LLC Info | Compare Moving Quotes

Google Reviews: 2.8/5

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icon_mdetailCall +1(419) 632-7378
icon_mdetailMap 1978 Park Avenue West, Mansfield, OH 44906, United States
icon_mdetailNationwide DOT No.: 1698343

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Reviews

Rate This Business
2.8
Average Rating
20%
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80%
Worst customer service from the billing department I have ever received. No class or compassion at all from so called healthcare professionals. They collected wrong insurance information (I don’t even know who they got the information from), sent no statement. But 18 months later we get a collection notice. Insurance will not pay now since it’s out of the time frame and even I pay insurance and meet my deductible I am still responsible for the whole bill because they didn’t collect the correct info. Horrible business practice. Would never use again. We did not receive any invoices from Guardian and only one from the collection agency. Very disappointing in the lack of empathy and willing to help. I work in the ambulance industry and would never do this to any of our patients.
AB
Ashly Becerra
1/5 | 3 weeks ago
Horrible service, care and billing. Truly one of the worst companies in the area. I would seriously consider just dying before riding with them again. They also are not transparent with their billing and do not work with most insurance companies despite what they will tell you. Get everything, and I mean everything, in writing. There is not enough therapy to heal the harms this company has done. And the CEO, such a heartless soul. Jesus weeps daily.
JM
Justin Monroe
1/5 | 6 months ago
Terrible experience. The individual who transported my girlfriend was extremely rude and disrespectful, lacking any compassion. Despite her fragile state, he rushed her and was abrasive, leaving her scared and disoriented. Furthermore, he abruptly drove off without any communication or decency. It's appalling that such behavior is tolerated, especially with mental health patients. Beware and ensure your loved ones are not subjected to this treatment.
BB
Brandi Barefoot
1/5 | 6 months ago
Guardian provided stretcher services for facility to facility transport. They showed up with a state of the art stretcher (the same type used in ambulances) and a vehicle properly modified to accommodate the stretcher. Often times, other transport services use old stretchers/vehicles. Guardian arrived with two transport staff members, rather than one. Staff was professional and patient, as they had to wait for patient to be ready. Our patient was in good hands with Guardian.
AJ
Amanda Johnson
5/5 | 2 years ago
Apparently if the university hospital in daybreak uses guardian transportation 3 times in one night then guardian buys pizza for the ER staff. I’m so glad they get to celebrate our misfortune with a pizza party right in front of us.
JH
Jeff Harper
1/5 | 3 years ago

FAQs

  • Are there any items that the Highway Guardian Transportation Llc will not move?

    Ans: There are many items that Highway Guardian Transportation Llc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Highway Guardian Transportation Llc is not authorized to move.

  • Can the Highway Guardian Transportation Llc disassemble and reassemble furniture?

    Ans: Highway Guardian Transportation Llc can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Highway Guardian Transportation Llc are easily available and moves are less expensive.

  • How to get a moving estimate from the Highway Guardian Transportation Llc?

    Ans: Highway Guardian Transportation Llc provides online and on-call moving estimates. Connect with us to get the moving quote easily.

  • How does the Highway Guardian Transportation Llc ensure the security of my belongings during the move?

    Ans: Highway Guardian Transportation Llc ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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