pearson auto transport llc

I had to get an alignment done and was referred to Pierson and am so grateful I was. I could go on for way too long about how awesome Chad is but long story short: Honest, reliable, best pricing and above and beyond with customer service. I am still a novice in the auto world and to have someone not only take care of my car as though it were his own, but answer all my questions - and with patience, knowledge and kindness explain what everything meant (I am lucky I know what a brake pad is lol) - means the world to me. I found a place I can trust and know where I can confidently and comfortably take all my vehicles!

Made an 8AM appointment, just to be told a simple alignment wouldn't be ready until after lunchtime. Would it be too much to ask to let your customers know before hand, that they will be there half of the day 🤔

I'm not the most savvy when it comes to cars, which puts me at some risk of being taken advantage of. I used to worry about this until I found Piersons. Now, this is the only shop I'm willing to take my car to. The owner, Chad, is honest, hard working, and reliable. My first experience was about 2 years ago when I noticed that my car was idling rough. I took it in to be looked at and Chad told me that my pistons needed repaired but to take the car to the dealership and have the work done under recall. I wouldn't have known if he didnt tell me, and because I need my car and my peace of mind, I would have paid whatever price necessary to have them both back. But, thanks to him l, I was able to get the problem fixed at the dealership at no cost to me. Recently, my check engine light came on and the code indicated a potential turbo problem. I called ahead to get a worst case scenario quote which came to about $1800. Fearing a major and costly repair, I brought it in and Chad ran some diagnostics but couldn't find anything mechanically wrong. There were a few external factors that probably caused the light to come on. Hallelujah! No expensive repairs necessary, or recommended, and I had really feared there would be. Thankfully, I was able to leave with an oil change and no worries. I appreciate his honesty so much! Should the day come when my car needs serious repairs, I have faith that Chad is going to give me a fair and honest price and the work will be done to high standard.

I know why this business has five stars. I worked with Chad directly. He confirmed a blown transmission in my Mom’s older model Subaru. He was professional, understanding, flexible, and really went above and beyond for our family. He has been my mom’s mechanic for some time and she has always raved about him being helpful, kind, and fair. My own interaction with him has been that and so much more. Many thanks to you Chad and Pierson Automotive!!

We are three generations of women who trust Chad with our cars. He is true to his word and has the repairs done in a timely manner. I would recommend him to anyone, especially if you don't know anything about car repairs!