adam diamond

Adams Jewelers is awesome. I have been going to Adam for over 20 years for wife’s wedding ring, diamonds and watches. In 2005 he custom made my gold and platinum wedding ring. Unfortunately I lost it a couple months ago. Adam was able to make the same ring a few days ago and it looks fantastic, just like the original. He is very honest, personable and provides excellent customer service. Thank you Adam!

My fiancé and I thought we were sharing a lovely experience designing a ring at Adam’s Jewelers together. The owner was friendly and now I think took advantage that we were younger. We got the ring back really fast after picking everything out and went to pick it up. We don’t know much of anything about diamonds or settings, but after having to bring it back in after I had my finger measured there already and it was made to the wrong size still, I could hear the diamond rattling around. I told the owner and he looked at it and said no making me feel I was going crazy. Months later the diamond was rattling and physically moving around so I took it into a local jewelers, where they sent me photos of how poorly everything was assembled and could not believe the price I had paid for work like this. The prongs had not all been cut to properly hold my diamond at all and I was lucky the diamond did not fall out. I decided to not come back to Adams to get it repaired because why would I want something fixed improperly and decided to go to this jeweler. Upon fixing the horribly done prongs, he told me that the shank on one side wasn’t even done. This place is horrible and they definitely prey on people they know have less experience with fine jewelry. I would NEVER go back here and I would NEVER recommend this place to anyone. It was so disappointing. They should 100% make this right with my fiancé who spent a good amount of money to try and get me my dream ring. Absolutely horrifying.

Adam is an amazing creative genius. He designed these orange and white diamond earrings. They exceeded my expectations. I love the vintage feel of the earrings. I can’t wait until my next project. His customer service skills and professionalism are spot on. Highly recommend this business. You won’t be disappointed.

If you need a custom ring with someone to tell you straight up how it would be made with no funny business go here. My fianceé and I are super happy to have gone here, and the work was beautiful. Adam is honest, with phenomenal work to back it up.

TL;DR: They took longer than they said, and they didn't use the correct parts for the fix. Dropped off one of my Invicta skeleton watches for a new crystal (I had a hairline crack in it that drove me crazy). I was told to expect a phone call within a week with an estimate on cost and time. I got the call about a week and a half later, which gave me the price (not horrible, but not great either), and I was also told the watch would be done within two weeks, since they had to cut the crystal. After two weeks passed, I never got an email, so I called, but never actually talked to anyone. I drove down there (half an hour from my house) to find out what was going on with my watch. I was told that it wasn't ready yet, and was given the excuse of them not knowing it needed a custom crystal cut. I explained that this was known two weeks prior, and that I was told it would be ready by now. I left, and within 20 minutes got a call saying that it was next in line. I got another call the next day saying it was done. When I go to pick up my watch, not only was there no mention of the hassle I'd gone through, but the crystal they put in wasn't flat like the one my watch had. So now my favorite watch has a domed crystal on it, which distorts the view at all angles, and they weren't willing/able to do anything about it. I now realize I never specified I wanted the same shape on the replacement, but one would expect that to be assumed by the jeweler, or at least mentioned before the work is performed. If you must go to Adam's Jewelers, be sure to specify EXACTLY what you want, and demand that when you pick up your item later than expected.