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advance truck transport corp

Google Reviews: 4.6/5

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iconBox advance truck transport corp Information

icon_mdetailMap 375 Schoenbeck Road, Wheeling, IL 60090, United States
icon_mdetailNationwide DOT No.: 1586327

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Blogs

4.6
Average Rating
80%
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20%
I was referred to Advanced Trucks by a friend and couldn’t be happier with the experience. From my initial call, Pat provided outstanding product recommendations for my Jeep’s lift, tires, rock sliders, and more. The team was incredibly efficient in sourcing all the parts and getting my Jeep into the shop, ensuring the work was done quickly. Their speed and efficiency were truly impressive. What sets them apart is their attention to detail and commitment to doing the job right. Unlike some larger shops that treat you like just another customer, the team at Advanced Trucks genuinely cares about delivering top-notch service. After their work, my Jeep drives better than ever. I’ve since returned for additional upgrades and will continue to do so. If you’re considering using Advanced Trucks, don’t hesitate—they know their stuff and deliver excellent results!
MM
Matt McDonald
5/5 | a month ago
Highly recommend this business Taylor was so helpful and involved with project from start to finish. Can't rave enough about the business, the service, and staff. Not to mention the final product
MB
Mark Brewer
5/5 | 4 months ago
I have gone back and forth with posting this review online. I decided after a year, if I was still irritated, I would go ahead and post it. Prior to this experience, I used to love Advanced Trucks. Their mechanics were enthusiastic and you can tell when someone loves their work. It showed in their attitude and the final product had heart put into it. I’d rely on them usually for alignment and steering work as they had good equipment and their techs had great attention to detail. I would often refer people there if they asked about a good shop for trucks and 4x4s in Morgan Hill. I have a Jeep that I sometimes daily drive and usually rockcrawl with. Around mid to late March of 2023, my custom rear axle finally grenaded on me. I thought I blew a ring and pinion but didn’t have time to deal with it. I contacted them, told them what I thought it was but to let me know if it wasn’t. I also asked if they could have it done within a week, which the person at the front desk said it was possible. They contacted me within the week to let me know that it was bad news. The ring and pinion was destroyed, but it also took out the axle housing with it. Not their fault, my rig was driven hard and had seen its share of abuse. I was told I needed a new axle, which was a challenge in itself as my build was custom. The employee at the front desk told me it was fine if I picked up a used rear axle and ordered the parts to have it built out. I knew at this point it would not be a quick turnaround job and accepted that. I was able to get a used axle that fit my application and dropped it off to the shop approximately 3 weeks after I initially dropped it off. Here is where I became frustrated with the shop. Communication was poor. I contacted the employee numerous times, asking about certain parts being compatible, and what was needed. I never received straight answers, the return phone calls were inconsistent, and that specific employee in particular seemed completely apathetic towards helping me out. I was told a few times about how some parts wouldn’t work and how that employee would get back to me with the correct parts I needed to order to get the brackets right. If I had my choice, I would have pulled that Jeep out of the shop and paid someone else to just do the work. For two months, I saw it sitting in the yard on jackstands with no movement. No communication, no urgency to start working on it, nothing. I finally get a call in late May from a manager who said he was new there. He was friendly, acknowledged the mistake and the delay, explained that the shop had issues finding technicians, and that he would personally work on getting me the right parts. From there, communication smoothened out, and I had my rig back in a couple of weeks. I appreciated the kick to get things moving through the manager. There was no offer for any sort of discount off the final price. In fact, the manager voiced to me how he needed to pay the employees so they needed to finish this project up to get paid. He also was challenged with finding someone to do the gear install. I get it, good help is hard to find – but I’m the customer, not someone running the shop, which does not concern me. It is not my problem to find technicians to do the job. If you have my project for an unreasonable amount of time, you have an employee that is clearly apathetic, lazy, and inept, it is your job to problem solve and figure out how to keep the customer happy. I was so fed up that I just wanted my Jeep back at this point. I am still dissatisfied more than a year later. I will never bring any of my vehicles back there and refuse to give them the nod for anyone asking about their shop. I have never had such a negative experience with a shop in the years of owning vehicles to the point that I wanted to write a negative review about it.
DL
Darren Lee
1/5 | in the last week
Had a Bilstein 5100 set installed and leveled on my 2011 4Runner. Staff was very responsive with my questions and very knowledgeable about car customization. Job was also completed in a timely manner and no issues so far!
j
jake
5/5 | a month ago
This company is extremely professional and full of integrity, which is incredibly hard to find these days. They went above and beyond to make sure that my truck build was to my satisfaction. Not only did they consult with me on the best build for my use, they also updated me with the progress. Joe, Mike, and Pat are honest people. After lots of searching for the right shop throughout the Bay Area, I am very glad I took my business to Advanced Trucks. Good work, boys!
M
MGA
5/5 | 2 years ago

FAQs

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Are there any items that the Advance Truck Transport Corp will not move?

    Ans: There are many items that Advance Truck Transport Corp will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Advance Truck Transport Corp is not authorized to move.

  • How does the Advance Truck Transport Corp ensure the security of my belongings during the move?

    Ans: Advance Truck Transport Corp ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

  • Can I make changes to my move date with Advance Truck Transport Corp?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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