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aey logistics llc Information
3222 Commerce Pl Ste D, Beach, FL 33407, United States
5/5
5/5
5/5
4.8/5
Blogs
I used AEY to move to a different state. While on the phone talking about pricing and time frame, the quote i was given seemed reasonable. When the movers came the price they said i owed was much higher than the original price, but i paid it. I moved 2 weeks later, i called the company many times to see where my belongings were and was rarely given an answer other than were waiting on other people to move that way, which was not what i was told originally. I waited for 3 months for my belongings to arrive, sleeping on the floor for this time. When the truck finally did arrive, they had hired people off craigslist to move my belongings inside again not what i was told would happen. After my belongings were moved inside, they had lost some of my items, including my bed. I was told to file a claim for all the items missing and i would receive compensation that way. I messaged and called the company for months with no response about my claim. I even got a lawyer involved to see if that would get them to respond and it didn't. To this day i have never heard from them regarding my claim. Don't use this company, moving is a headache enough without all this added on to it.
HD
Hannah Densford
1/5 | 5 months ago
This is great moving company! When my family and I decided to move to Virginia we knew having a 2 year old we would need a moving company. AEY was one of the first companies we spoke to and really stood out to us, no pressure into making the reservation immediately and encouraged us to collect other quotes.
After speaking with a few other moving companies AEY was not the cheapest but they always answered our phone calls and had the answers to all our questions as they came up. This made us feel comfortable so we made a deposit and set up our move.
Let’s just say everything went so smooth with them it was like a dream, they reached out to us a week before pick up going over all details of the move and adjusted our inventory and then on pick up day showed up in the window they promised and ten days later everything showed up to our brand new home in Virginia.
We have recommended them to a few family members that are moving soon and would recommend them to anyone I meet. Thank you for helping us get our family moved in.
JC
Josh Cochenour
5/5 | 2 years ago
First of, I’m convinced all the positive reviews on this company are bought. My husband and I contacted this company to move our 2-bedroom apartment from Indiana to New Mexico. At the time, the rep who spoke to us named Jake stated our load would be at the destination in as little as 4-days and estimated the cost of our move. At this time, the understanding was that AEY logistics would be completing all aspects of our move in its entirety.
On 7/23/2022, the movers came and identified themselves as “N&V trucking. They came with a 10’ U haul truck which was way too small for the load that was estimated. The movers mostly spoke Spanish so it was difficult to communicate and we had to give out quite a lot items because it couldn’t fit the truck. We also had to pay about $1000 more because they(N&V) stated AEY logistics had underestimated the load to give us a lower quote.
After 4 days we contacted AEY for an ETA and we were told to call N&V trucking who told us it could take 10-14 business days or even up to 21days. We contacted AEY to confirm and Jake pretty much said “we didn’t do the $15,000 move and those are the only moves that arrive in a week” it is now 8/16/2022 and they still don’t have any updates on when our load will be here. Every-time I call, they tell me a truck will be available the following week and someone will call me. Nobody ever calls back. I even called Jake, who we had originally spoke to, he said to hold one for a moment then transferred me to someone else. I requested to be sent back to him and I was prompted to leave a message. Whatever you do, DON’T USE THIS COMPANY! They have zero professionalism and your load will not arrive on time! I wish I could give 0 stars, we are spending so much buying things we already own because our load is not here.
8/19/2022-Reply to AEY Logistics: it’s almost hilarious how dubious this company is. My husband NEVER requested falsification of any documents, we are both relocating for work and simply asked that my name be included in the move receipt so my employer can reimburse me. This is a very normal practice btw, we asked Jake Faris if my name could be added and he stated it was no problems at all! He emailed both a receipt to I and my husband, it’s quite surprising how this is now termed Falsification because I’m complaining about the service received.
This just goes to proof how unprofessional this company is, they will lie and twist words just to look good. Today makes business day 20 and we are still yet to receive any updates or ETA. All the reps keep saying they don’t know when the trucks will be loaded and hopefully it’s soon. Whatever you do, STAY AWAY FROM THIS COMPANY.
UPDATE: My load was finally delivered on 8/22/2022. The folks who came to deliver seemed in a hurry. I requested they wear shoe covers so the rugs don’t get dirty but they didn’t have any. They took down my front door to bring in some items and only bolted the top so the was loose. I called the number them back immediately to request the door be put back properly and I was told they’ll come do it within 10mins, they never came back. Several items were destroyed(see attached photos) we submitted a claim since we were told they had insurance for damaged items. The company emailed back saying the insurance only covers items they packed themselves and could only pay $42 for the damage. In addition, one of our boxes was lost in transit.
I highly suggest finding a different moving company.
lm
lawal maryam
1/5 | a year ago
These reviews have to be paid for. I had the absolute worst moving experience using this company. I was assigned Express Movers as the actual moving company and when I tell you, these people are completely dis honest and they all have to be in cahoots. I was quoted and signed for $3300 in moving expenses an shows up to my door asking for double the day of the move! We then worked the price down but still ended up paying $2000 more than originally quoted due to “extra packing materials” It took them 35 days to deliver my things! Once delivered, they left all of the packaging boxes in my driveway. They couldn’t even take the trash with them! At least they showed me what I payed the extra $2000 for (the tv boxes I purchased) Absolute joke of a company! Stay away!!!!!!!!!
*RESPONSE*
I had a very small move (2 bedroom apartment) and everything was packaged as Colleen recommended. I even removed some items that I originally stated I was taking when being quoted by Colleen. That granite table top you are speaking of, wasn’t even part of the move and I wasn’t taking it with me. Ant Sammipamdro told me he would take it for me for the inconvenience. Now I understand why, to try and use it to build his case. Yes, you called me 3 days prior and tried to change the date! Probably trying to get a gage on how desperate I was. And of course, both parties agreed! You’re coming the day of the move increasing the price. There was not much I can do. I was moving 1,000 miles away! You guys are scammers!
JR
Jessica Ramirez
1/5 | a year ago
NO STARS. Movers Beware. We were literally robbed. They took care of our car and items. The company they hired picked up everything late and delivered outside of the guaranteed days. They didn't bring a ramp to offload the truck, and just dropped our items off the back of the truck. ZERO televisions made it. Not to mention, they told us put important items in the car bc it would get here first. Well, an empty car arrived. Everything was stolen out of it. We are now 30K in the hole to replace everything and they offered us $125. Pure scam. Thats the short version. DO NOT USE THIS COMPANY. CROOKS.
DP
Daly Parker
1/5 | 7 months ago
FAQs
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What services does Aey Logistics Llc offer?
Ans: Aey Logistics Llc offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.
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Are there any additional fees besides the moving quote?
Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.
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When is the best time to move?
Ans: The best time to move is weekdays and off-peak season. During this time the Aey Logistics Llc are easily available and moves are less expensive.
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What areas does Aey Logistics Llc serve?
Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.
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Can I make changes to my move date with Aey Logistics Llc?
Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.
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