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aloha isle moving

Google Reviews: 3/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3
Average Rating
20%
20%
0%
20%
40%
We were told an 8am to 8 pm delivery window for a refrigerator. They never showed up waited all day…and never called. Even though they had the number. Home Depot, when I got an answer after hours on hold just said “they’ll be there”. Worst service Ive ever had, completely unprofessional. Home Depot needs to answer their phone too! No help. /:(
MH
M Ha
1/5 | 5 months ago
Called today to get update on Home Depot appliance delivery, unfotunately they said cannot know exactly arrival times, partly becasue of home depot systems- would be great if home depot had a computer tracking that aligned with Aloha Isle - much like ups or fedex etc,. They have delivered several times for me appliances from Home Depot. Many years ago they moved a piano. They are courteous, polite and professional.
CB
Christopher Boscole
4/5 | 11 months ago
If possible I’d give 0 stars. I took a day off to wait for them from 8am-6pm & to deliver a fridge from Home Depot. They didn’t show up, call or anything.
do
debi o
1/5 | 11 months ago
They are the delivery for Home Depot. I was worried about a refrigerator delivery because they had to bring it upstairs and turn 90° on landing to get to the kitchen. They simply came in, measured the stairway, put it on a dolly and then carried it in. They made it look easy. Called before coming and answered the phone when I called back. Very pleased with the service.
ES
Elaine Schaefer
5/5 | 3 years ago
Their phone demeanor comes across as if I am irritating them, though I was asking very simple questions about my delivery. Several times I was hung up on, and I have seen other posts about this so apparently they must just hang up on people sometimes. My unexpected delivery was made without any notice on a date I was at work so when I called to reschedule, I was told it would be the next day during a window between 11 and 2pm. I called them that day a little before 2 PM (having been waiting around all day) to check on the status and they were irritated with me for asking about the status and hung up on me. When I called back and pressed, they tracked down the delivery guy .. he was 45 minutes away from my house (at 1:45pm)!!!! I was told he “might” be able to make it to me by THREE .. “maybe.” Please note that this gentleman received that call from his office and hustled himself to my place. He arrived before 3 PM and was not the initial delivery man I mention below. This guy was really sweet and I give him two thumbs up. When the first delivery guy, Kurt, initially was trying to make the unannounced delivery a few days earlier and called me at work to see where I was, he told me my dog bit him, which shocked and horrified me... and then he told me “just kidding.” Super unprofessional on all fronts. These folks need some customer service training, and to learn how to use their phones without hanging up on people (if that’s not intentional).
MR
Mindy Rosser
2/5 | 4 years ago

FAQs

  • Who will bring the packing supplies?

    Ans: Aloha Isle Moving will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • How does a Aloha Isle Moving handle moves during bad weather?

    Ans: Aloha Isle Moving take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

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