American Relocation Way Info | Compare Moving Quotes

I have moved 5 times in my professional career with several different moving companies prior to my latest move with Armstrong Relocation out of Chattanooga. I have always been completely satisfied. NOT the case with Armstrong Relocation & Companies. They picked up my household belongings and were to store them for just over a month till I could close on our new home and then deliver them to that new home. Upon delivery it was obvious they had damaged a couple bookshelves beyond repair. I also immediately noticed a step ladder was missing. After a couple days of unpacking the rest of our household items the rest of the missing/stolen items became apparent. I brought this to the attention of Armstrong Relocation and told them what the items cost to replace. They told me they would "investigate". After taking several weeks I had to call them back. They sent me a very accusatory letter basically denying wrongdoing and a check for less than half of what I am out. They are terrible!!!! I would advise using someone else that will not steal and damage your household belongings and then offer you less than half the amount they were worth. I hope no one else has to go through this with them!!! Again, I would strongly recommend NOT using Armstrong Relocation out of Ooltewah, TN.

I would never recommend this company. We had to temporarily store our household belonging for a few weeks. When our belonging arrived that was extensive damage to furniture, glassware, and majority of boxes were damaged. The employees they had recovering did not follow instructions on where to put things as well as exhibited a complete lack of respect for our stuff. We also had a lot of missing items. We had a very large claim to file. It took the insurance agent almost 3 hours to complete the assessment.

I do not recommend this business. They helped me move my contents while my home was being renovated after a pipe burst. Upon moving back home, I noticed some damages. Their “insurance “only allows for 10 days. Since my home was still under construction, I did not move into my home within that 10 day period to notice the damages to my furniture. So when I tried to make a claim, they basically ignored my calls. I called the sales representative and he said that he was going out of town and his manager would call me, but his manager never called. To this date, I am still searching for missing items and it has been a year. Rather than packing things and putting them into storage, they shoved items into closets, drawers and my garage. They even left a dirty toilet plunger in my closet with clean clothes. They placed items on my outdoor porch, which ended up getting ruined from the weather. And they don’t even have their own crew. They hire a subcontractor to do all the work. So Armstrong is only a marketing company. They do not actually do the work themselves. Every month I continue to find things that have been missing for almost a year. It’s a shame that I paid for a company to move all of my things and package them, but they did not do that. They placed my property items in various spaces of my home , so they wouldn’t have to package and move anything Additionally, they charged me extra for a third-party to package glass items, which was never done I am very disappointed

Active duty severe damage to property in the thousands of dollars. Failed to pack everything and left their packing trash everywhere. Offered me a couple of hundred $'s out of the thousands in damage and time. Cheats and cons, I have no idea why these people keep being contracted to do our moves. These pictures are just the tip of the iceberg. Their uncouth movers attempted to skate out until I called them on the damage.

Great friendly people to make your moving arrangements stress-free and enjoyable, also a great place to work at,even if your not up to date with modern technology, they are very helpful to getting you where you need to be.