American Storage Co Info | Compare Moving Quotes

It's the only affordable storage facility in the Bay Area with actual security on-site and 24-hour access. Units are all steel, 100% enclosed (including the top--no chicken wire or chain link roof). Parking is always available.

We had two storage units at American Storage and most of our things were ruined by overwhelming rodent droppings, urine, and chewing. And if that wasn't bad enough, there was a hole in one unit, water came in an ruined a mattress and box springs that we had used for only a few months! We had no food nor anything else that would attract rodents. This is absolutely unacceptable! I wouldn't store even my garbage can in this filthy place! They deserve negative stars.

I have had storage spaces at American for years. I have found them to be helpful and thoughtful . They keep the whole place clean and that matters.!! I miss the turtle farm. Sometimes my check does not arrive on time and folks get ruffled, but it remains a great safe place to store your gear

This company made our move a total nightmare. An employee told us we could come until 6pm to rent a unit, and we timed our day around that schedule, but when we tried to rent a unit at 5:40 -- a big truck full of all our possessions in tow -- the person in charge told us they stopped making rentals for the day at 5:30 and we'd have to come back the next morning. That was a huge problem for so many reasons: 1) Our truck was due that night and we'd be charged late fees for keeping it another day. 2) We had no idea where to legally to park a large truck in a new city. 3) Our belongings weren't safe the truck unattended (the truck came with a lock but a wire-cutter would have made short work of it). When I expressed my concerns the the person in charge, he had the gall to suggest we sleep in our truck on the street to guard our stuff from theft. I could hardly believe that this was their solution. I can think of many considerate ways to address the needs of a customer who had been put in such a position: offer to park the truck in their facility overnight, reimburse us for our truck late fees, or just rent us a unit before 6pm as previously agreed --- but this company resolutely refused to help us. We took our business elsewhere, finishing our move hours later than should have been necessary.

This company is very badly managed, very little communication and no customer service. Even though they have security 24 seven, I still feel that my storage unit is unsafe. They cut locks I don’t know if it’s the Management or someone else they don’t even though.