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American Warehousing And Distribution Services INC Info | Compare Moving Quotes

Google Reviews: 1.4/5

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icon_mdetailNationwide DOT No.: 1679236

Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

1.4
Average Rating
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Same experience as other reviews. Waited since 10am at my business, it is now 1:38pm. Confirmed delivery between 10 & 1, responded YES to IKEA text to confirm delivery. No one came to deliver, been on hold with Ikea for an hour while they attempt to reach the delivery company/drivers. IKEA said they won’t be able to deliver today and they probably won’t reach anyone at the delivery company. I have paid contractors scheduled today and tomorrow to install the cabinets before we are open again for business Tuesday. No accountability. Absolutely horrible experience!
KM
Karen Marcum
1/5 | a year ago
Horrible customer service. If I could give NO STARS, I would. I rescheduled my delivery date and time via phone and an IKEA representative gladly helped me. She completed paperwork, communicated with North America Logistics (NAL) and confirmed that my order will be delivered after 5pm. However, NAL still delivered my ordered in the morning where no one was home to take my order. Another IKEA rep called me to notify me that the delivery guys are at my apartment so I explained all the reschedule coordination we did prior and asked if she could reschedule me for the second time. She then started raising her voice saying it's not possible then hung up on me. I'm pretty sure they will charge me extra on top of the $49 delivery fee since my order was not "delivered" when I did all the necessary coordination to prevent this from happening. Save your money, effort, and energy and don't do any business related to this company.
VN
Viola Nicole Sanchez
1/5 | 3 years ago
Sounds like most reviews here are similar to mine. The driver was extremely rude and REFUSED to delivery my IKEA dresser. I tried to give him the missing information he needed for my delivery and told me I was being rude and hung up on me. The information was on my original order so I'm not sure why NAL didn't have it. I have reported this driver to NAL and IKEA. I really dont' understand why IKEA would continue to use a company with such poor feedback. I would not use this company by choice.
LG
Lisa Gasparovic
1/5 | 2 years ago
Delivery person left the Ikea pallet of items on top of my plants in the front yard and refused to deliver to the front door (about 15 feet away) despite what was promised in the delivery fee ('front door delivery'). When I mentioned this and took a quick photo of his trucking company name on the side of the truck (since it's a sub contractor) he got visibly angry and aggressively started taking photos of me and the inside of my house. Unsafe and scary experience. Ikea needs a better logistics sub contractor in the area.
DN
Dom Ng
1/5 | 2 years ago
Horrible Ikea delivery. I live in an apartment on the 5th floor. Driver said company Covid policy was to drop stuff off in building lobby, not at my door. 10 pieces totaling over 500lbs. Driver was rude. We saw a UPS guy coming out of my apartment. I said "see...he's there delivering packages to apartments every day". The driver's response was "well, he's a player". Rude, not willing to be helpful, lousy communication, awful company policy. Will never get Ikea delivery again.
ES
Ed Skwarecki
1/5 | 3 years ago

FAQs

  • What services does American Warehousing And Distribution Services Inc offer?

    Ans: American Warehousing And Distribution Services Inc offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • Who will bring the packing supplies?

    Ans: American Warehousing And Distribution Services Inc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • How does a American Warehousing And Distribution Services Inc handle moves during bad weather?

    Ans: American Warehousing And Distribution Services Inc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • How to get a moving estimate from the American Warehousing And Distribution Services Inc?

    Ans: American Warehousing And Distribution Services Inc provides online and on-call moving estimates. Connect with us to get the moving quote easily.

  • Can I make changes to my move date with American Warehousing And Distribution Services Inc?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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