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amvan inc

Google Reviews: 4/5

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icon_mdetailMap 1315 Marlboro Road, Lothian, MD 20711, United States
icon_mdetailNationwide DOT No.: 1069794

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Blogs

4
Average Rating
40%
0%
0%
0%
60%
I am truly thankful for their Service in my community.They are so wonderful and very considerate of my well being when i ride with them. Very helpful on calling to get rides confirmed the same day. They go over and beyond in the kindness that I receive from each driver and person calling from the transportation specialist Client since 2005 Thank You so much
CM
Cindy Miller
5/5 | a year ago
Absolutely reckless drivers. Watched one of the drivers speed through roundabouts, tailgating other drivers and was on the phone. Terrible staff, don’t recommend. Watch out for this vehicle.
CF
Cole Fossen
1/5 | 2 years ago
I have used your service several times, the drivers have always been very professional and polite. Yesterday our driver went above and beyond to assure that I was comfortable. A trip to Rochester and back in a wheel chair can be very painful, especially after a procedure. Thank you Jason... You deserve 10 stars!
DK
Denise Kraus
5/5 | 3 years ago
Even with gas as high as it is and everyone on strike, the responses from your office staff are scattered and inconsistent. Maybe have them be honest and say that your company is on strike due to unfair wages. Servicing one child in a town and not the rest based off a 10 mile difference ride is ridiculous. And your office staff is completely unprofessional hanging up on people instead of throughly explaining why they will not accommodate the ride. Edit to update: I myself work in the medical transportation field and can say a 5-10 mile difference would not effect your revenue from the ride, when another person same town and insurance can call and you’ll accept the ride. I was present for this call and your staff member rudely hung up giving no explanation or suggestions to places that may be able to accommodate . My company I work for isn’t having these issues with 50 mile rides. It it was a 5 mile ride I could understand you turning it down because wouldn’t would spend more then you’d make off of the ride itself.
kn
kylee novak
1/5 | 2 years ago
Very mixed feelings about them these days. Couple years ago no real concerns. More recently there seems to be a lot of inconsistently all the way around. From who the manager is? How far in advance you can or should call for an appointment? One occasion recently I called and was told only 10 days in advance can I schedule transport. Another a week later I called 2 days in advance for same type of round trip and was told they couldn't do it needed 3 day notice 2 days wasn't enough. Another time in between staff specifically told me "due to high gas prices and shortage of staff we will only be making rare trips of the distance you're requesting". This was a trip for a family i work with so when I relayed it to mom she called to question it. Trish was very short, rude and unprofessional with her. Yes mom was upset but mom hadn't even finished asking her question or sharing her concern when Trish stated " we do not have to notify anyone of any change in transportation routes or rules and stated to mom if you're not going to let me finish i cant talk to you to explain.while talking over moms initial question hanging up on mom. Mom called back Trish hung up on her again. Mom called back Trish then said take it to your county worker. At no time ever were alternatives offered or adult professional communication. Heartbreaking then to have to share this with the county lord knows they have plenty to do too. I feel bad for the clients and families. I feel bad for the people innocently answering the phone doing their job with minimal access to this "new system" they claim to have limited access too the awkward hold they always put you on and perhaps lack of training or communication of what to or not to tell the consumers. The drivers are always very kind. IN RESPONSE TO POOR PROFESSIONAL TRISH.... umm no, I was present mom was cut off in her opening statement. I quoted the only things Trish said or did. Trish set the tone with her "we don't have to notify anyone of any changes heartbreakingly enough there seems to be a pattern of reviews that include Trish in the same light. And the families county responded fantastic to them. So it is what it is. THIS WAS ONE ENCOUNTER THERE WERE NO ALTERNATIVES OFFERED IN ANY EVENT
JP
Jean Purrier
1/5 | 2 years ago

FAQs

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Are there any items that the Amvan Inc will not move?

    Ans: There are many items that Amvan Inc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Amvan Inc is not authorized to move.

  • How does a Amvan Inc handle moves during bad weather?

    Ans: Amvan Inc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Amvan Inc will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How does the Amvan Inc handle heavy and bulky furniture?

    Ans: Amvan Inc carry moving and packing equipment to move complex shapes, and heavy items.

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