apple valley transfer storage, inc.

Absolutely awful. Throwing our items in the boxes, had to be recaled twice because they literally HID stuff so they could go home ewrly. Asking for food and drink all the time. Sent literal teenagers who had to be supervised, thoigh the supervisor just sits in the car.... Do. It understand why the military still contracts them. Having to file so many complaints and claims....

ONE STAR IS STILL TO MANY!!! This company speaks no truth. Absolutely the worst experience I have ever dealt with. From the beginning to the delivery. They tell you we are here to make this easy and stress free. Plan on your stress level to be off the charts. The packing crew, WOW, I had packers going thru my comics and setting ones aside. When asked why those were set aside, he said he was going to ask if I could have these. I had a vintage BB gun from the 70s that had never been opened. One of the verified packers Nico opened and removed from the package. And being told that they are all VETTED because they do so much work for our military. I don't think so, not by the by they rifle thru your belongings. We paid to have them pack or televisions they packed none. The driver and his crew had pack them. I wouldn't recommend them to people I don't like. I would recommend researching and going with someone other then. And they tell you if they disassemble on this end they reassemble on the other end. NO THEY DON'T. Again from beginning to end the worst experience ever. From Donald the estimater who after 3 visit still couldn't estimate the value of 2 + 2. The drive who picks the loading and unloading crews. Well I can't even put it into words. They tell you if they disassemble something they reassemble on the other side. The crew hired by Andrew their top rated driver. Told us if they didn't disassemble they don't reassemble. We paid $2300 to have Televisions package. They removed the bases from the Televisions and the power cords. They are not in the boxes labeled parts. Our sleep number bed was not put back together like it should have been. As we they to unpack and reassemble our home the move I realized we made a very bad mistake, chosing Apple Valley Transfer/Allied Movers. Move to follow as the unpack. Also be aware they charge $1.75 a pound and if they damaged and break your belongings you get $0.65 a pound. And they don't care about your stuff. If you value you property your belongings DON'T use their packing crew they do not value you stuff. They broke items before even packing and still packing it, going to keep adding what we find broken 1 × Coffee table 2 x mission style CD racks they Deliberately broke the feet off. 2 x lamps 1 x antique beer sign/mirror 1 x king size bed foot board 1 x Troy Bilt push mower bent wheels 1 x Christmas Tree in ceramic base 1 7' Christmas Tree 3 x garage cabinets 1 x Kurig coffee Maker. 1 x broken floor lamp. NOT ONE PIECE OF FURNITURE MADE IT WITHOUT DAMAGE. Item at this point not found 8/2/23 1 × Tote of DVD'S 1 x File box with roughly 100 Comic Books 1 x antique BB gun 1 very special flag. NOT A GOOD EXPERIENCE, NOT WORTH THE MONEY SPENT, FOR ALL THE STRESS AND DAMAGE DONE TO OUR NEW HOME WELL, I CAN HONESTLY SAY NOT ONE PIECE OF FURNITURE DIDN'T ARRIVE WITH OUT DAMAGE. FOR WHAT WE SPENT TO GET OUR STUFF MOVED WE COULD HAVE BOUGHT NEW ON THE OTHER END. #AlliedMovers #AppleValleyTransfer

The workers showed up and immediately took a 1.5 hr lunch break. Worked for an hour took a 40 min break. Showed up the following day and took a 30 min break after an hour. Then over a 2 hour lunch break which included the entire crew leaving to deliver supplies to another crew. Completely unnecessary, since they only needed the driver to do so. Then they left an hour early. They have 1 day before our load day and not 1 room in our house is complete. When calling the business to voice our concerns we were talked down to, consistently cut off, told we had no idea what we were talking about, and threatened. When asked for their supervisors name they refused to give it. If I could give 0 stars I would. Highly DONT recommend.

It’s one lady in the office that is very rude she has worked for apply valley for years. Warning to other drivers get your weight tickets elsewhere if delivering sit they will punch your weight ticket lighter than your actual shipment but the warehouse crew was great

Horrible experience… Wanted to go over every piece of furniture in my house to give me an estimate. However, they are hourly so this is absolutely ridiculous. I explained to them what we were looking for but he still wanted to ask me about every piece? Don't waste your time…