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armstrong relocation company oklahoma city llc Information
4800 West Point Blvd, Oklahoma City, OK 73179, United States
DOT No.: 3086900
5/5
5/5
5/5
4.8/5
Blogs
It’s a shame Google will not allow me to leave a comment with a zero star review. Your company was contracted for a military move for daughter and her family from OKC in June 2024. Everything was delivered to their new assignment a couple weeks ago and nearly every piece of furniture was destroyed or damaged beyond use. They have just started opening boxes with other belongings to find busted lamps, pictures - just everything! NOTHING was wrapped. Heavy books were thrown in on top of stacked framed pictures (of course all of the glass is broken). Vases and small kitchen appliances were thrown together in the same box - again, NOTHING was wrapped. If you have no more respect for the belongings of those whose job it is to protect and serve our country, what does happen to the local customers who hire you? Completely unacceptable!! DO BETTER!!!
AW
Alicia Williamson
1/5 | 4 weeks ago
I wish I could recommend this company wholeheartedly. However, my experience as it relates to their customer service has been deplorable. We contracted with their local movers out of Oklahoma City to move us on January the 25th, 2024. It did not go exactly as planned. We were charged for three moving men for a minimum of 4 hours. Only two showed up and they were not quite prepared with the proper supplies such as plastic wrap or enough moving blankets to protect the furniture. We called the moving company immediately with regards to the number of men and the representative said they would adjust our invoice and give us a refund. In addition, when they moved our furniture there was some damage to the top of my dresser and nightstands of which I immediately took photographs and provided to the moving company. Unfortunately, we still have not received our insurance claim refund of $100.20 nor have we received the refund on the labor of $155 that they promised in writing. I have sent countless emails requesting an update as to when we were going to receive our refunds. But they literally will not respond to me or I should say their responses are few and far between. Now, we're looking at over 3 months since we contracted with them to move us. It is hard to believe that it would take this long to resolve this issue. No doubt, from the reviews, many have had a good experience with this company. Unfortunately, I did not. Still waiting for my refunds or at the very least some type of courtesy call letting me know when they're going to arrive as promised.
NP
Nan Pendarvis
2/5 | 5 months ago
Terrible, if this is all the industry has to offer for “professional movers” do your self a favor and do it yourself! Service provided from Oklahoma based movers I think it’s apparent this company signs contract with the lowest bidder for these jobs …2 men showed up they needed help so brought one man’s wife and 3 grand kids, truck driver came in and smoke cigarette in my bathroom left ashes on the sink, parked truck in front of neighbors home blocking their drive, both neighbor and the movers used deplorable behavior towards one another fighting, threw my items into the truck, tied my mattress to the outside of the truck stating they would secure them in “warehouse”….unloading: 2 hardworking young men took items out placed wherever I wanted ..truck driver came in used bathroom clogged toilet, talked the entire time nonsense inappropriate jokes( held up screw driver and asked if “ya want to screw” banter: telling me it was illegal for the trailer end of truck to be down (holding my mattresses) so he suspended them in air with tie downs and behavior: asked to use a knife to open something then held the knife up looked at me and my kids asking if we ever seen “Jason”. Over weekend: unwrapped boxes most labeled wrong, books packed with spine up so EVERY single book was warped with waved pages from being squashed, parts missing, feet of dresser/tables damaged, broken decor, water spots on mattress from riding on outside of the truck across country, (company provided pictures and made aware said they would follow up never did but DID manage to add additional forms to sign specific to the mattress at delivery)broken glass items numerous….i won’t waste my time following up with this company they know what they are doing and they DONT CARE ( have 12 pages of paper work to sign on a phone with no way to read or know what you are signing …so yes I sign to make the nightmare end and get people out of my house) They will move your items with several other peoples items and they will do what they need to “make” it all fit in one load…hope this post helps people looking for a quality service….RUN!
kt
kendra torres
1/5 | 3 months ago
Do not use this company. They were at my house till 11:00 pm loading my household goods, they didn't have enough workers and were down to throwing stuff into the truck to make it fit. They kept complaining about how much stuff I had. They lied to us and said the trailer would stay loaded versus being unloaded for storage. Our items were in fact unloaded and quite a few items were stolen. All of my powered lawn equipment is gone. They also lied on the inventory stating incorrect conditions, which I was not allowed to see till after they left. Understand this is a standard underhanded shady practice in the industry. Due to their incompetence I am now forced to fight with United on the claims process. The goal is to not reimburse me for anything. They get paid to pack up and move items and then deliver them to another location in the same condition, this company can't do that. I have moved countless times with the military and this was the worst experience. *UPDATE* The response below is also a lie, no intention of reaching out to me. Typical canned response to a bad google review, lip service. Another *UPDATE* No one ever reached out to me. Hopefully this company goes out of business. Terrible and dishonest.
DM
Douglas McCloskey
1/5 | 4 months ago
I wouldn't even give this company a one star rating. We are a military family that recently got relocated to OKC. We received our household goods yesterday and multiple items showed up destroyed. It was devasting watching our stuff come off the truck literally falling apart. We have a PILE of stuff in our garage waiting to go to the dump. I've posted pictures to show the damage done by this company.
JL
Jenna Lewis
1/5 | 3 years ago
FAQs
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What services does Armstrong Relocation Company Oklahoma City Llc offer?
Ans: Armstrong Relocation Company Oklahoma City Llc offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.
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What is the right time to schedule a move?
Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.
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How does a Armstrong Relocation Company Oklahoma City Llc handle moves during bad weather?
Ans: Armstrong Relocation Company Oklahoma City Llc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.
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Can the Armstrong Relocation Company Oklahoma City Llc disassemble and reassemble furniture?
Ans: Armstrong Relocation Company Oklahoma City Llc can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.
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Does Armstrong Relocation Company Oklahoma City Llc offer free moving estimates?
Ans: Yes, Armstrong Relocation Company Oklahoma City Llc offers free moving estimates.
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