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Google Reviews: 4.6/5

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icon_mdetailCall +1(502) 426-7050
icon_mdetailMap 5200 Interchange Way, Louisville, KY 40229, United States

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Reviews

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4.6
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My wife's family and I have known and worked with Bob Arnold for over 25 years. He is a trusted agent. He has always worked with our families best interest in mind. I would recommend Bob to anyone in need of auto, home or life insurance.
RS
Reid Swanson
5/5 | 7 months ago
Bob has been my agent for 18 years. I reach out periodically with questions and to make updates. The team is always helpful, prompt, and I feel like I am their only customer! I recently got in a car accident and was especially appreciative of the personal service and answers to my questions about my coverage and how the accident would impact my rates. The on-line claim process was also very straight forward and quick. Everything was arranged within a day.
JA
Jessica A
5/5 | a year ago
Bob and everyone in his office is polite, professional, helpful, and responds quickly. As an example, we rented an RV several times during the pandemic and we needed to insure the rental. First, you have to get to the rental place before they give you the VIN of the rental RV and then call your agent from the RV rental place in order to have it added. If your agent is slow or unresponsive, you’re literally trapped at the RV rental place OR you buy daily insurance from the rental company. I asked the rental person why anyone would buy insurance from the RV rental place when they could simply call their agent. She said “you’re lucky you have a responsive agent. Most people just buy it because they don’t want to wait for their agent to respond.” I never waited and saved money. They emailed the policy to the RV rental place every single time within 2 minutes of my phone call. Another example of good service is that Bob also took the time to give a safety course to my 16 year old that helped us get a discount. Bob also called the corporate office to advocate for us on something. I have many more examples I could share. Doing business with Bob was like having a friend who wanted to help me and has staff who are the same. It sounds cheesy, but Bob Arnold is truly like a good neighbor and always there when you need him.
LP
Len Pritchett
5/5 | a year ago
I've been a State Farm client for over 30 years. Bob is always quick to respond to my inquiries and any claims I've had have been handled expeditiously and to my satisfaction. I'm a long term client because I'm extremely happy with the service I receive from Bob and State Farm.
CC
Cathy Calderara
5/5 | 3 years ago
I have had Bob Arnold as my agent for 22yrs and I have always had excellent service. I would highly recommend Bob and State Farm Ins. anytime. I have had State Farm for a total of 41yrs, both in Ca & Or.
DQ
Doreen Quinonez
5/5 | 6 years ago

FAQs

  • What services does Arnold Claims offer?

    Ans: Arnold Claims offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Arnold Claims will need to complete some paperwork and your directions to park the truck and proceed with the move.

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