automotion transport and recovery llc

The dispatcher was very nice and helpful on the phone . She notified me that the driver was on the way and notified me again once the tow driver was outside my house. The tow truck driver was very friendly too. He towed our Rav 4 very smoothley.

When I was in a bind with my car stuck in a garage, C&S Towing came to the rescue. The owner, Cesar, with his 20+ years of experience, expertly navigated a challenging situation of a garage that started at 8 feet at the ground floor but became lower at higher floors. His professionalism and diligence shone through every step of the way, making what seemed like a daunting task appear effortless. The care and precision he took in towing my vehicle over 40 miles was remarkable. Behind the scenes, Beverly at dispatch was the epitome of efficiency and empathy. She quickly understood my situation, communicated my needs clearly, and was exceptionally responsive getting me a tow within an hour. Her ability to coordinate, considering the events around the stadium, was impressive. Her empathetic and accommodating approach made a stressful situation much more manageable. C&S Towing is not just about towing; it's about providing peace of mind with exceptional service. Cesar's expertise, combined with Beverly's responsive communication, creates a towing experience that is unmatched. For anyone in need of reliable and professional towing services, I can't recommend them enough.

Took our call late in the evening the night before a busy holiday. Coordinated everything with ease and ensured my vehicle got to my requested destination with no issues. Honestly could not have gone smoother for us on super busy Holiday weekend! Thank you so much! 100/10

Cesar and Eric of C&S Towing deserve a 5-star rating!  They were professional, knowledgeable, patient, and accomplished a very tricky and difficult job in a superb manner. Cesar arrived quickly with a wheel lift flatbed tow truck (that AAA recommended we request) to assess the situation, on a Sunday, with our XT6 Cadillac 2021 that had broken down, in San Francisco, in a small facility garage parked with many other cars, tall cement columns, and a steep driveway (with a narrow exit through a gate) beyond which the XT6 had to be towed between cars that were parked curbside on a busy street. Cesar checked the battery and did everything possible to try to diagnose the problem.  He tried to locate the emergency gear pull underneath the gear shift, which was stuck in "Park" and needed to be released and placed in "Neutral" in order to tow the vehicle.  Since the emergency gear pull seemed to be missing, and no one (including OnStar Service) could locate it, Cesar took the initiative to call for a different type of tow truck (driven by Eric) to remove the XT6 from the garage with the gear still stuck in "Park." When Eric arrived with the other tow truck, Cesar and Eric worked together, seamlessly, to attach the XT6 to Eric's tow in the garage amidst facility staff needing to exit and enter in their vehicles.  Once the XT6 was connected to Eric's tow, Cesar and Eric carefully pushed it up the steep ramp, through the narrow exit, and attached it onto Cesar's tow, after which Cesar towed the XT6 to the Cadillac service dealer in Walnut Creek, placed the key in an envelope, and dropped it in the Dropbox since the service department was closed, took photos (and sent them to us) of the XT6 parked in the lot, and called to notify us that it had arrived safely. Cesar and Eric were simply the best, true Supermen, and we commend and thank them for their service!  They are outstanding assets to AAA!

Walter was very helpful! He figured out that my car battery was dead and the reason why I couldn’t unlock my car with the key fob. He unlocked my car and charged the battery. I am a happy customer! Thanks Walter!