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b light moving hauling

Google Reviews: 4.4/5

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icon_mdetailMap 932 Main Ave W, Massillon, OH 44647, United States

Seattle Moving & Storage
5/5
1585 McNeil St, DuPont, WA 98327
DOT No.: 4025637
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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600 RESTON, VA 20190
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.4
Average Rating
80%
0%
0%
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20%
We own a moving company out of Knoxville TN and we recently hired this company to provide us with a couple of guys to help us unload 2 trucks on an out of state job we did this past week. At first, it seemed like it would be fine the owner seemed attentive and willing to help us so we scheduled for two guys to help us with our move when we got to Ohio from Tennessee. First thing off the bat, the two guys showed up late and one of them was obviously drunk and smelled of alcohol. The first thing they tried to help move was an antique desk that they dropped and broke but fortunately our driver was able to fix this. Later on after they unloaded the customers King bed, they were helping to unload the King Bed's Mirror Panels, one of which was resting on a bridge, our driver asked one of them to hold it for a minute so it didn't fall while the driver went and got some tools. Instead of just holding it and waiting for the driver, he kept trying to reposition it, even while our other employee was asking him to stop, and inevitably shattered the mirror panel. The panel, of course, was unable to be fixed so we called and got a quote from a local company for a replacement and then payed our customer the money to get it replaced. After the job was finally done, the customer went around to tip all the guys and these two gentlemen had already gone to their vehicle so the customer followed them to tip them as well, and walked up on them rolling up weed into a cigar in their vehicle in the customers driveway. The customer then came and brought this to my drivers attention. As you can imagine, I promptly called the owner to let him know of the unprofessionalism of his employees. At first, he seemed very disturbed by the news and eager to make this right with our company. He told us to send him the cost to repair/replace the mirror. When I did send him our invoice with the payment for the broken mirror and the customers signature, he told accused me of trying to run a con on him and that he wasn't going to pay us for the damages because he knew a guy that could do a mirror much cheaper. I explained to him that it wasn't a cheap mirror that was broken and that they didn't want a cheap mirror replacement and that the quote was for an identical replacement and have yet to hear anything else from him. I am going to assume he has no intention of paying for the damages done by his employees so therefore I just want to let people know about the type of experience you might be getting if you choose to do business with this company
KJ
Kassie Jones
1/5 | 4 years ago
Brian and his team did an amazing job working with me to get some furniture moved into my house. Trustworthy, honest, professional and on time. Highly recommend.
CC
Christa Crookson
5/5 | a year ago
This is a quality company! They were on time, professional, friendly, and got my move done in much less time than I expected. I highly recommend this B Light! I used this company a second time with the same professional and courteous service! They were prompt and helped me when I needed to have a sofa picked up. I still recommend them!
SB
Susan Banks
5/5 | 7 months ago
I have to say I've done work with this man on several occasions and I can personally say whenever I've worked with him I have always been very attentive and on task with the work at hand. he is trust worthy and has good means some of the other workers we have had have committed poor service and I've even went out of my way to make sure the job was done right in my best ability and I look forward to working with Brian again in the future! The services are normally done professionally and made done at a swift and earnest pace. He offers affordable prices with competitive rates. He has even helped people in my friend and family group move several things and is a local business owner.
A
Alex
5/5 | 2 years ago
I can't rave enough about this company! Brain and his crew were polite, professional and went above and beyond their duty. They have a major work ethic and drive! They work so hard and didn't break anything! Brian is a fantastic leader to his crew and he knows what he is talking about. I would recommend them to anyone!
DM
Des Marie
5/5 | 4 years ago

FAQs

  • What services does B Light Moving Hauling offer?

    Ans: B Light Moving Hauling offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Can the B Light Moving Hauling disassemble and reassemble furniture?

    Ans: B Light Moving Hauling can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. B Light Moving Hauling will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How are fragile items handled by B Light Moving Hauling?

    Ans: B Light Moving Hauling uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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