Baltimore Storage Company Info | Compare Moving Quotes

I’m writing to sing the praises of your newest manager to that facility, first name Alejandra. I am in awe of this young woman and the way she goes about tackling the problems surrounding her job. She takes a personal interest in making sure that the problems of the patrons and the faculty are properly addressed. I have been a patron of Public Storage both here in Baltimore, MD and New Castle, Delaware since 2014. At the Baltimore facility located at 4343 York Road I have seen managers and staff come and go. I have witnessed water damaged and rodent infestation damaged to my unit throughout the years with no corrections to the issues. Take for instance, the only restroom at that facility had a broken hand drying machine on the wall for years until she came in and fixed it. Now, when you use the restroom there is always soap, toilet paper, a trash can, running hot and cold water, and a working hand dryer machine. For the second time since I’ve been a patron at this facility there has been water damage to the building and the units. She oversaw and helped to facilitate the clean up of that site. I saw her work diligently for months to remove the water from the building and moisture from the air, to properly dispose of damaged items and to compensate those patrons that were affected. She is a caring person who empathizes with patrons and instinctively knows when someone is going through more than they can handle. She even contacted the manager of my Delaware storage unit to help me resolve a problem there. I can sing her praises all day long if you let me, but there are few people who deserve to be rewarded for the outstanding work ethic they possess and the positive impact they have on the people who use your business. If there is a bonus to be had, she deserves it, and if there is a promotion to be given, she has earned it. This one is a keeper for sure and she will always make your company proud that you hired her.

My experience was top tier at 4343 York Road. Baltimore, MD. Alejandra took great care of me and showed so much patience and thoughtfulness. I felt like I had my own personal storage real estate agent. Answered all my questions and concerns, the facility was clean and easy to access. I'm so glad I picked this one, it's close to home and the service from both ladies at the front desk was top tier. (Apologies i don't recall the other young lady's name who checked me in along side Alejandra) but she was super sweet and thorough as well. Thank you!!

I met the most wonderful,helpful, bright and concerned office staff Shane and Alejandra who walked me through the process. They get 15 out o 5 thank you for employing them. I’m pleased and blessed!

It’s a constant increase in price but no updates to the facility. It’s rodent infested and they do nothing to solve the problem. Definitely would NOT recommend , it’s better places worth the money.

They had great introduction price to get you in the door but double the price after 6mons. They close at 6pm which is very early especially since most ppl Work 9-5pm. When asked to use the trash can or dumpster I was told only if I leave a review. Very disheartening especially when you are a long term storage renter. It’s time to look for a more accommodating and honest company.