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berun transportation company

Google Reviews: 4.8/5

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icon_mdetailMap 48 N Durham Ln, Round Lake, IL 60073, United States
icon_mdetailNationwide DOT No.: 1649455

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Blogs

4.8
Average Rating
80%
0%
0%
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20%
⭐️⭐️⭐️⭐️⭐️ Incredible Customer Service from Doris! I recently visited the storage unit facility, and Doris made the entire experience so much easier. She took the time to personally drive us around the facility, showing us all the options and ensuring we found the perfect spot. Not only was she knowledgeable and professional, but she also made sure we were comfortable by offering us water on a hot day. Her warm and friendly attitude made the whole process smooth and enjoyable. If you’re looking for excellent customer service, Doris is the person to see. Thanks for your help, Doris!
BB
Brandon Barragan
5/5 | 2 weeks ago
We signed up for a lease online after calling the customer service line confirming the unit was climate controlled. We got to the storage facility and were greeted by Tony, who was helping us with our locks and getting into our unit. As we were talking, we realized that none of the units at the facility were climate control. Tony went through options of other facilities that might have climate controlled unit that fit our needs but they ended up being out of our budget. He also offered to let us look at another unit that was on a lower floor at the facility that at least might stay a bit cooler. We ended up going with that unit. Want to thank Tony and Chris for going above and beyond for us. We had a lot of questions and they helped us through all of them. For customer service, please make sure you’re giving customers accurate information about the location, we were fortunate the onsite staff was so helpful.
CF
Courtney Funk
5/5 | 4 months ago
Tony was efficient, friendly, and helpful. He even followed up after the visit to update me on something. Really appreciated his help. The office and property were well maintained.
km
kyle munro
5/5 | a month ago
Helpful staff. Clean facilities. No problems in moving in or moving out of my unit. Everything was super easy and super quick!
GC
Gabby Castor-Thomas
5/5 | a week ago
The service was friendly, the place is clean, parking is a bit difficult, especially on the weekends when it is busier. I'm leaving a 1 star because we got this storage unit online because of the pricing. 3 months in, and our rate doubled. That seems a bit shady to me. I feel like they lure you in with the online prices and then double your monthly rate. So, if you're going here based on online pricing, you might want to reconsider. It is on a month to month basis, and of course, price is expected to change. I just didn't expect it to be a 100% increase in less than 3 months in.
YD
Yoanna Dominguez (Jojo)
1/5 | 5 months ago

FAQs

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Berun Transportation Company are easily available and moves are less expensive.

  • What days are Berun Transportation Company open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • What areas does Berun Transportation Company serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • Can I make changes to my move date with Berun Transportation Company?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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