Bocachula Auto Transport INC Info | Compare Moving Quotes

I give both Henry and the trucker Alex a perfect score. First time shipping a high dollar exotic car across the country. I called Henry Friday afternoon. (Yes they do take calls!) He worked late into Friday night to get me a driver with the right insurance and trailer. Car got picked up Saturday afternoon and arrived here in CA Thursday morning in perfect condition. Couldn’t ask for a better transaction!

THIS REVIEW IS UNLIKE THE OTHERS AND WORTH READING. I ordered a service from Coastal Car Transport (CCT) located at Burbank, CA to move my car from Southern California to New Jersey. I chose CCT because of their good reviews across multiple sites. My order was taken by Shawn. UNFORTUNATELY Coastal Car Transport WAS NOT the company who actually transported my car, they either partnered with OR maybe subcontracted to another company by the name of JKUSA located at Maywood, CA (based on the information in their Bill Of Lading) who actually did all the transporting work. It begun one day prior to the delivery day when the dispatch left a message for a delivery arrangement, but because of my busy schedule on that day, I messaged them back to just leave my car at a nearby business parking lot near my location (since there was no access for their 18 wheelers truck to get to my location) and then I would pick it up later, but the delivery did not happen on that day. The following day, the actual delivery day, the truck driver himself called and talked to me directly and luckily I was available on that day, so I told him that I wanted to meet up with him to receive my car in person and he said yes. BUT IN REALITY, GUESS WHAT, HE DISREGARDED MY REQUEST AND STILL LEFT my car alone at a local Walmart parking lot with 6 DIFFERENT MAIN DAMAGES on top of other directly impacted surrounding parts (IN MY OPINION, THEY HAD TO AVOID ME SO THEY DID NOT HAVE TO TAKE A FINANCIAL RESPONSIBILITY FOR ALL THOSE DAMAGES THEY HAD CAUSED) I reached out to JKUSA the following day which was answered by their rep Kevin to resolve but Kevin denied any wrongdoings, he even accused me that those damages happened while the car was in my possession. FYI, the main damages were at left front bumper, front left fender, front left splash guard, right middle roof, right rear bumper, right rear trunk lid. IT WAS TOTALLY ABSURD TO ACCUSE ME FOR CAUSING ALL THOSE DAMAGES. Kevin offered me $1000 for a compensation which I denied because the estimate from a body shop was $3400. Shawn from CCT provided me with JKUSA's insurance information but it also didn't go anywhere because JKUSA DID NOT WANT TO COOPERATE WITH ITS INSURANCE to provide some of the needed requested informations. At the end, I reached back out to Coastal Car Transport to resolve this issue but they REFUSED since they were not the one who transported my car. IT IS SHAMEFUL that Coastal Car Transport good reviews has to be TARNISHED OVER, FOR THEM, A SMALL AMOUNT OF DOLLARS. I know this was not all of their fault but it was still theirs partially, because of their partnership with JKUSA. BOTTOM LINE IS, PLEASE JUST BE REALLY CAREFUL BEFORE USING THESE COMPANIES, IF YOU FALL IN THE 10% CATEGORY OF UNLUCKY ONES LIKE ME, AFTER-SALES SERVICE IS NONEXISTENT BECAUSE COASTAL CAR TRANSPORT and JKUSA WILL ALWAYS HAVE SOME EXCUSES TO AVOID RESOLVING THEIR CUSTOMER'S ISSUES. This review is purely based on my experience.

I've used Coastal Car Transport service to send my show car from California to Kansas numerous times so far. They always do an awesome professional job and the same goes for the Drivers. Always really quick to have my car shipped in that same week I requested the services. Good job as always folks, keep it up and thank you as always for ensuring my magnum is transported safely 👍👍

Coastal Car Transport was efficient and so easy to use! I needed to ship my car quickly after having wasted months of back and forth with other companies, and within about a day of contacting Shawn, my car was scheduled for pickup at a very reasonable (and competitive) price. Both Shawn from Coastal Car Transport and the carrier were communicative and incredibly easy to get in contact with throughout the entire process. Although the shipment was slightly delayed, they were able to ship it from San Francisco, CA to Boston, MA in 11 days with no damage! If I need to ship my car again, I will definitely choose Coastal Car Transport.

Shawn did a great job coordinating and scheduling our pick up from Lynnwood, WA to College Station Texas. Shawn was on top of everything, follow ups to give you peace of mind. I was able to talk to the owner of the company too when I called in to confirm my schedule pick up. Fantastic Customer Service and communication. Our Driver Alexandra was the Best and he’s local from Spokane. Price was right, we booked for an open carrier, our car ended up in a closed carrier. I’m giving 5🌟 Service!!