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capital relocation group Information
1025 N Greenfield Pkwy, Garner, NC 27529, United States
5/5
5/5
5/5
4.8/5
Blogs
Parked in my apartment complexes lot for 30 minutes blocking my car in. As well they knocked over a recycling bins leaving debris all over the lot. Not to mention they were not moving anyone in my complex decided to just park in our PRIVATE LOT for some reason.
SY
Seth Young
1/5 | 2 years ago
We had an amazing experience moving from N.C. to Colorado with this Atlas affiliated company. Everything arrived in great condition! The crew worked very hard and tried to make sure everything was packed correctly. Also had a car transported with no issues. Everything was on schedule and punctual as promised. I recommend this company for NC moves.
jw
john wooten
4/5 | 5 years ago
I would give ZERO STARS if it were an option.
My employer's (Nissan North America) relocation company (Altair Global) made the mistake of allowing Daniels Moving and storage to store all of my personal belongings for a period of about one month while I transitioned from FL to NC. After closing on a new home, I called to have my stored items delivered to me. They cancelled at the last minute. Upon rescheduling they delivered in multiple trucks over a period of several days. They lost part of my bed for several days. When found, they delivered and asked to use my tools to reassemble. These guys are losers!!! They either lost or stole clothing and accessories valued at over $4,000. My $900.00 digital camera was never found. Our valuable antiques were lost for almost a week. My bicycle was damaged (in excess of $600.00). Other personal items have never been recovered. I drove to their disorganized warehouse in Morrisville, NC to locate my things, but they refused to search for them and promised to have the executive visiting later that day to call me. He never returned my calls. I plan to file a police report and insurance claims for over $10,000. Stay clear of Daniels Moving and Storage. My experience was very similar to other bad reviews I have read about this company! DANIELS is a SHADY, UNPROFESSIONAL operation.
S
Scott
1/5 | 6 years ago
In June 2018, we hired Daniel’s Moving and Storage, Inc. Raleigh/Durham to facilitate our move from Greensboro, NC to Johnson City, TN. Our move was terrible, and we were very dissatisfied with: 1) the lack of care in loading the furniture on the van at the point of origin which resulted in nine (9) pieces of broken valuable family furniture, and 2) the lack of response from the manager, Pete Kolp, and Relocation Consultant, Remington Dickson relating to the broken furniture and the unauthorized, additional charges in the amount of ninety-five dollars ($95.00) charged to our credit card without our consent on June 15, 2018. We contacted the Raleigh/Durham Office on June 15 to contest the charges and never received acknowledgement or a response to our message. On June 27, 2018, we sent an email to Mr. Dickson detailing the damage to our furniture, in addition to contesting (once again) the unauthorized charges of the ninety-five dollars ($95.00). We followed up the email with phone calls to Mr. Dickson on June 29, and July 2 and a phone call to Mr. Kolp on July 2. Our email was never answered and none of our phone calls were returned. In each of the email and phone calls we requested information on how to proceed with repairs to the furniture and why were we charged the ninety-five dollars ($95.00) without our permission. A simple response, either by email or phone, relating to the charge and giving us the website for Atlas Van Lines (the parent company of Daniel’s Moving and Storage) with information on how to submit a claim for damages, would have solved the problems and eliminated a great deal of anxiety and stress. After much searching and great concern, we discovered a small paragraph on the last page of a booklet given us back in May before we moved with the information on “Claims Services”. Once we discovered this information, we received great service from the Atlas Claims Representative. Our move cost us ten thousand, twenty-one dollars and eighty-one cents ($10,021.81) and many weeks of frustration in trying to get our furniture repaired. A simple call or email from the Daniel’s Moving and Storage, Inc. Raleigh/Durham would have resolved the issue and created a happy customer. The lack of customer service at this company is unfathomable in this day and age. We still have a packing box which states “Daniel’s The #1 Ranked Moving Company”. We keep it to remind us of the irony of such a false statement. We would never, ever, ever recommend Daniel’s Moving and Storage, Inc. Raleigh/Durham. We had terrible service.
JC
James Comerford
1/5 | 6 years ago
NC -->AZ We had a terrible experience with this company. Nothing but lies. Our delivery was scheduled for January 4 from the beginning. We received an email wanting payment of nearly $8k. They verified our delivery for the next day between 8 an 10 am. We get a call on delivery day at 7:40 am saying oh sorry, your stuff is delayed. The intake coordinator said she had been in contact with the driver since pickup and everything was on schedule. That was a lie. Er asked the driver when he delivered our stuff and he had not spoken to her the entire trip. We have about 12 boxes missing, missed 2 days of work and a whole lot of inconvenience. We're waiting to hear back from the complaint we filed with BBB and Attorney General. Do yourself a favor, use someone else. It's not worth the headache.
CP
Carol Pearce
1/5 | 5 years ago
FAQs
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Can the Capital Relocation Group disassemble and reassemble furniture?
Ans: Capital Relocation Group can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.
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How does the Capital Relocation Group handle heavy and bulky furniture?
Ans: Capital Relocation Group carry moving and packing equipment to move complex shapes, and heavy items.
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Does Capital Relocation Group offer free moving estimates?
Ans: Yes, Capital Relocation Group offers free moving estimates.
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What areas does Capital Relocation Group serve?
Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.
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Can I make changes to my move date with Capital Relocation Group?
Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.
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