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carlos santibanez

Google Reviews: 4.2/5

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icon_mdetailMap 20618 Maple Rain Ct, Katy, TX 77449, United States
icon_mdetailNationwide DOT No.: 2318162

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Blogs

4.2
Average Rating
40%
20%
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40%
Do NOT see Dr. Santivanez if you care about your health or the health of your loved one. My dad was a patient of his and was having some health concerns that landed him in the ER after hours. After running some tests, it was determined that his red blood cell count was dangerously high and he was strongly advised to see a hematologist to rule out cancer, which was a major concern with his symptoms and labs. When he followed up with Dr. Santivanez, the doctor told him, "You don't have cancer. You know how I know that? Because you're my patient. I know you don't have cancer." I don't understand how he (or anyone) could know this with certainty without proper testing, which he didn't want to do. He told him he wouldn't refer him out to a hematologist because he didn't think it was necessary. So my parents left with a false sense of hope, thinking my dad didnt have cancer or anything seriously wrong with him. I continued to push my mom to take him to another doctor for a second opinion. My dad actually liked Dr. Santivanez so he continued to see him for a few visits after this, but my mom was starting to get frustrated with the doctor. She said she would always have questions and concerns, but said the doctor never really looked at her and seemed annoyed by her questions. My dad did end up seeing a hematologist and was referred by his VA doctor because Dr. Santivanez wouldn't do it. I seriously have NO idea why this was such a hard thing for him to do. It's not like any of this testing comes from his paycheck. Fast forward, my brother had his friend (who is a doctor) see my dad, who addressed all of his concerns, and also advised him to see a hematologist to rule out cancer. He also gave some good, solid advice, including dietary and lifestyle changes. Dr. Santivanez just wants you on all the drugs. My dad was prescribed all sorts of medications and not once did the doctor attempt to help him to get off of any of them through lifestyle changes. The other doctor, however, did give some good health advise. After all was said and done and the proper tests were finally run, it was determined that my dad does, in fact, have cancer. Heartbroken that it took this long to get some answers and to have a plan in place. I hope Dr. Santivanez reads this review and actually takes the time to consider what kind of doctor he is, because from what I've heard from my parents and what they experienced sounds like a sad excuse for a "healthcare" provider who needs to find a different line of work. Do yourselves a favor and find a provider who actually holds fast to the Hippocratic oath, to "first do no harm."
MR
Michelle R.
1/5 | 2 weeks ago
I am extremely disappointed with the care Dr. Santivanez provided to my 84-year-old grandmother. Last year, he referred her for back surgery, which has tragically left her unable to walk and bedridden. Since then, I’ve become responsible for her medical care, having power of attorney, and also helping with my grandfather’s care. We discovered that Dr. Santivanez had been prescribing her opioids for years, resulting in dependency, which was concerning. More recently, I scheduled an appointment to address my grandfather’s emotional and mental health, as he has been struggling to cope with my grandmother’s condition. Unfortunately, during the appointment, Dr. Santivanez showed a complete lack of empathy and professionalism. He walked into the room without even acknowledging me, despite the seriousness of the situation. When I introduced myself and shared my concerns, he continued to avoid eye contact, fidgeting with his computer. His condescending and dismissive attitude was both shocking and disrespectful. When I expressed my discomfort with his behavior, Dr. Santivanez became irate, abruptly ended the appointment, and asked me to leave. His lack of care for his patients and their families is alarming. It feels like his only concern is how he can profit from his clients, not their well-being. I would not recommend him to anyone seeking compassionate and respectful medical care. Be aware and proceed with caution.
AT
Alex Torres-Ramos
1/5 | 2 weeks ago
He gas been treating me for 3 years. I have stayed with him because he is a great doctor. He actually takes the time to listen to your concerns and addresses then accordingly. I would recommend him to anyone
JV
Jose Vargas
5/5 | 2 months ago
Dr Santivanez is one of the best doctors I have seen he takes the time to listen to his patients he goes above and beyond I can’t thank him enough for taking care of my mom !!!
SM
Sonia Mora
5/5 | a month ago
In my experience Dr. Santivanez does try to get me the help I need, but I also am very direct with what I'm going thru, when I ask for a referral I let him know exactly why I need it. I find the staff to be friendly and knowledgeable
TR
Tammy Rivas
4/5 | a month ago

FAQs

  • What services does Carlos Santibanez offer?

    Ans: Carlos Santibanez offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • What days are Carlos Santibanez open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • How does the Carlos Santibanez ensure the security of my belongings during the move?

    Ans: Carlos Santibanez ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

  • Can I make changes to my move date with Carlos Santibanez?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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