Loader
Call Now & Get $200 Off on your Move

carole and jan's moving and storage

Google Reviews: 4.2/5

GET QUOTE from vanlines move

Pin
Pin
Pin

iconBox carole and jan's moving and storage Information

icon_mdetailMap 6947 Hayvenhurst Ave, Nuys, CA 91406, United States

Seattle Moving & Storage
5/5
1585 McNeil St
DOT No.: 4025637
Visit Profile Get Quote Now
Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
Visit Profile Get Quote Now
NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
Visit Profile Get Quote Now
NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
Visit Profile Get Quote Now

Blogs

4.2
Average Rating
80%
0%
0%
20%
0%
This review is based on the customer service of the company, and not the actual moving service itself. In summary, they were not responsive and not professional and clearly have some communication issues within their company. Just wanted to give others a heads up on what my experience was like with this company. This is only my own personal experience and I understand that people have bad days and miscommunication within companies happens. My friend did have a good experience with this company and so did some of the other reviewers here, so hopefully my experience was not the norm for them. I contacted this moving company 3 weeks ago to get a quote for a residential move. We scheduled a time for them to come out and look at what needed to be moved. The woman who showed up at our house had a really bad attitude - she was rude, abrasive and just not customer oriented at all. I talked to my friend who referred this company to us to tell her that I was so turned off by this woman, but she told me she had the same experience, but not to worry as that woman is not the woman doing the move and the company is good. Two weeks went by and I didn't hear anything from them. I wasn't super eager to follow up with them because of my initial experience, but since I needed to make a final decision on which company I was going to hire, I contacted them (via text) to find out when I was going to actually get a quote. I was somewhat surprised at how high the quotes of the other two companies were, so was hoping maybe this company's quote would come in lower. I didn't hear from them for another week, so I followed up with an email instead of text. The response I got in the email was that they have been waiting for my delivery address and moving dates and that she needed that info to complete the estimate. I responded with telling them that I had NO IDEA that they were waiting for anything from me and that they should have called or e-mailed me to let me know they needed more info. I gave them the info they asked for so that we could finally get the estimate. After I e-mailed them that info, I received a text with the quote because they said they didn't have my e-mail address (even though I literally just emailed them earlier today!). They also said they didn't have time anytime the week of my target move-in date. They could have suggested another date that they are available, but perhaps they don't have any availability for the next few months. They must be doing something right if they are so busy despite poor customer service. Their quote was not any cheaper than the two other moving companies I also spoke with. The other two companies were also able to give me quotes within a few days of the site visit as well, so it made the decision much easier to choose another company. In summary, this company was just unfortunately not the right fit for our family.
KB
Krisena Borenstein
2/5 | 11 months ago
Lilia and Romeo helped me out on the weekend to unload, sort, & reload my 2 lockers. They were solid workers and super kind, offering water and caring energy. I put a piece of furniture in the trash without checking the contents of its drawers. Lilia emptied its contents into a box and brought it back to me. Inside, there were jewelry boxes with valuable items which belonged to my little sister - gifts from our grandmother. Thanks for your attention to detail and your honesty, Lilia. I almost made a bad mistake of throwing out jewelry and you saved the day.
ds
david shadrake
5/5 | a year ago
The movers were incredibly punctual and handled everything with care. Good price compared to larger moving companies like Roadway. If I move in Los Angeles again I will definitely use Carole and Jans
BR
Brian Robinson
5/5 | 11 months ago
If you care about your things, they are the best!! I have used them several times. Lillia is very responsive, flexible, and accomodating. Moves for me are stressful with so many moving parts. She has helped think through creative solutions to unexpected situations. She arranged storage for some items that couldn't fit where I was moving and didn't have time to figure out what to do with them. When I call her, I feel like I'm calling a friend... And when I'm moving, I need all the friends I can get! :-))
gs
gayle schreiber
5/5 | a year ago
I've stored my studio materials and my collections with a few businesses over the years. Carole and Jan's is by far the best. Its like working with your neighbors - they do everything right and they really care about you.
AF
Art Feels
5/5 | a year ago

FAQs

  • How does a Carole And Jan's Moving And Storage handle moves during bad weather?

    Ans: Carole And Jan's Moving And Storage take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Carole And Jan's Moving And Storage will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • What days are Carole And Jan's Moving And Storage open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • Does Carole And Jan's Moving And Storage offer free moving estimates?

    Ans: Yes, Carole And Jan's Moving And Storage offers free moving estimates.

  • How does the Carole And Jan's Moving And Storage ensure the security of my belongings during the move?

    Ans: Carole And Jan's Moving And Storage ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

Get Quote WhatsUp WhatsUp
Hand Chat with us on WhatsApp!
WhatsupQR
Scan this QR code to chat

Or

Click on the below link to chat

Quote Tell us about your move
Choose your service
  • Moving Service
  • Junk Removal
  • Equipment Moving
  • Car Transportation
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
Select the type of your move
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
Enter your moving details
  • Pin
  • Pin
  • Cal
  • Move Size
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
Select type of waste to haul
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
Select your property type
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
Enter junk remove details
  • Pin
  • Cal
Call For Special Rate:(833) 408-0606
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
Require loading assistance?
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
Is equipment operational?
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
Enter your transportation details
  • Pin
  • Pin
  • Cal
Call For Special Rate:(833) 408-0606
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
Vehicle condition?
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Tell us about your move
Enter hauling details
  • Pin
  • Pin
  • Cal
Call For Special Rate:(833) 408-0606
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Where should we send your quote?
Enter your personal details
  • Name
  • Name
  • Email
Call For Special Rate:(833) 408-0606
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
hurry ! your quote is 20% less
Enter your phone number

Your email: sachinpatel@gmail.com is confirmed
We use below number to send your quote

  • Phone Phone

By submitting this form, you are well on your way to getting matched with Moving Companies. As part of our process to serve you, we may connect you with our partnered moving companies. You are consenting to be contacted via telephone, email and texts by vanlinesmove.com and its affiliates. We may use an automatic dialing system or pre-recorded voice messages to contact you. If you’d prefer not to be contacted by our partnered companies or by an automatic dialing system, pre-recorded voice message, or text message, please do not submit your phone number.

Call For Special Rate:(833) 408-0606
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
hurry ! your quote is 20% less
Verify your phone number

Your email: sachinpatel@gmail.com is confirmed
3 digit code will be sent via Text or Call on below number

  • Phone Phone

By submitting this form, you are well on your way to getting matched with Moving Companies. As part of our process to serve you, we may connect you with our partnered moving companies. You are consenting to be contacted via telephone, email and texts by vanlinesmove.com and its affiliates. We may use an automatic dialing system or pre-recorded voice messages to contact you. If you’d prefer not to be contacted by our partnered companies or by an automatic dialing system, pre-recorded voice message, or text message, please do not submit your phone number.

Call For Special Rate:(833) 408-0606
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Verify your phone number
Enter verification code

We have sent 3 digit code via Phone number
on +1 (123) 567 8901

  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Chat With Us Via WhatsApp
Would you like to receive any update on whatapp?
Phone

Please confirm below number.

  • Phone
  • 100% Safe and Secure100% Safe
    and Secure
  • +100K Families Moved+100K
    Families Moved
  • 48 States Moving Network48 States
    Moving Network
Loader
Please wait. We are fetching lead sold company detail.
Mover is not available.
Want us to find other movers?
GIF
Welcome to Van Lines Move Dashboard. One place for all moving needs.
We have assembled details of all your Moving requests.
Get familiar with the dashboard. Check your bookings & movers assigned.
Vanlines
Norton Secured logo