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carson springs towing & hauling

Google Reviews: 3.8/5

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icon_mdetailMap 177 Raccoon Valley Rd, Newport, TN 37821, United States
icon_mdetailNationwide DOT No.: 3431170

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DOT No.: 3709259
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Blogs

3.8
Average Rating
60%
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40%
Our company called for a tow service, they told us an hour, 3 hours go by and nothing, not even a call. I call the tow office the woman that answered the phone was the rudest, most unprofessional person I have ever talked too. This person would not allow me to talk, walked right over everything I said. I was being as polite as I could. This person said the tow truck driver called me 3 times, which is odd since my phone never rang in 3 hours. I asked for another tow truck, this person said I do not want to argue, I said ma'am I am not arguing I just want another tow to our company truck. The woman said NO, I am just going to cancel the call and hung up on me. I called our company service department and removed Carson City Towing from our directory of tow services and found a BETTER, more PROFESSIONAL towing company.
MH
Michael H
1/5 | a month ago
I am currently still sitting on the side of the road. I was told that the driver would be here in an hour. So after hour number 2, i call the driver. He tells me that he’s too busy with police calls (which are mandatory) to call me to let me know that he’s not actually coming. Great, Thanks! 👎
kc
kevin contreras
1/5 | 4 months ago
Amazing service, on time correct price , professional great driver named Jessica who helped me get familiar with the town. Highly recommend if you are in a jam
jf
jared f
5/5 | 3 weeks ago
It's hard to say that I enjoyed my experience here do to the situation but there customer service was awesome and they do what they can to assist you , the employees are curious and polite.
P
Penny
5/5 | a month ago
Awesome driver and dispatcher. We had silver state come out and denied the tow for ridiculous reasons and left us high and dry. We called Carson City Towing to the rescue dispatch listened to our questions and assured us there drivers had the skills to handle our needs. The driver communicated ahead of arrival showed up on time and towed our vehicle. He did a great job. Thank you Carson City Towing
JP
James Pape
5/5 | a year ago

FAQs

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • How does the Carson Springs Towing & Hauling handle heavy and bulky furniture?

    Ans: Carson Springs Towing & Hauling carry moving and packing equipment to move complex shapes, and heavy items.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Carson Springs Towing & Hauling are easily available and moves are less expensive.

  • How does the Carson Springs Towing & Hauling ensure the security of my belongings during the move?

    Ans: Carson Springs Towing & Hauling ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

  • Can I make changes to my move date with Carson Springs Towing & Hauling?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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