Castle Labor LLC Info | Compare Moving Quotes

If I could give this place zero stars and still be able to make a review I would. So when you call for moving services they say 370 for 2 man crew for 2 hrs, 110 for every additional hour. They ask for and itemized inventory to be able to give you an estimate on how long it will be. The crew got there 17 minutes late, Hector the crew lead looked at everything and informed its going to be a 4 hour job instead of 2 which I understood. I agreed to 4 hours and still provided waters for crew and moved items in my car. Hector moved so slow, smoking from his vape and talking on his phone and his argument was it doesn't stop him from working and it's not like he can run with a dolly. I told him you don't need to run but it wouldn't hurt him to walk a little faster like he's actually on a job and not take his time as I realized he was trying to push the time. He worked so incompetently that I called the office and the guy who answered tried to arguee with me. I told the man we clearly won't be seeing wye to eye or any understanding. He told me the owner would be calling me I said great. The owner defended his workers stating that moving a 3 bedroom apartment is clearly an 8 hour job. I have moved multiple times bymyself and wanted to take a chance a break to hire a company to help me move because my autistic son was not happy woth the change. We moved a 3 bedroom in 2 traverse cars and got it done I less than 8 hours, also my apartments hired a company with a 2 man crew and they moved me in an 1hour and 45 min they hussled and didn't smoke on the job or on their phones. I know now I should have ust called them. Although, the owner removed the truck fee from my bill that does not change the fact of the unprofessionalism that was displayed as well as lack of care. I will never ever used this company nor refer them to anyone but only a warning. I wish the pictures weren't so blurry of Hector smoking while In the unit or I would put them up. Do not hire this company as the team will try to push the job out further and you will find yourself quickly paying 500+ dollars for a lousy job. They were hired to install my washer and dryer and they couldn't even do that heavy boxes on fragile boxes it was awful. I will also be making a complaint to the BBB as I have witnesses as well as owners from another company that I had doing another job in my home watching these guys do nothing and not work. They brought it to my attention that they noticed them just slacking off. It was embarrassing. I truly believe if this dude was not under the influence then the job could have been done in a reasonable time but instead I got horrible service. The picture are from a video I took IN MY HOME, I have the full video as well but video could not be added so screen shots provided.

Wow!! They made my move stress-free! Great communication, on time, and they took great care of my belongings. I will definitely use them again!!

Alex and Hector were amazing. On time, efficient, and handled items with care, we couldn’t ask for anything more. Will use them again for the next move.

I reached out to Castle Labor to help me out with a kitchen sink leak which ended up being a defective faucet. Samuel was extremely helpful and professional and was able to get my faucet replaced in under 30 minutes. Customer service is very important to me and they were always extremely friendly and professional. Will definitely hire them for my upcoming renovation projects!

We hired Samuel's company from a referral. After replacing a stove and dishwasher for us, they replaced faucets and light fixtures but left a mess on the floor areas where the work was done. We had a deep clean of our new home only to come in and find a nasty garbage disposal in our newly glazed tub. All of this would have not been as bad had Samuel not left one evening with the newly installed sink not finished (not by his fault) but told us to contact him when the parts needed were available. We have since sent numerous messages to him with NO return call or message. Extremely unprofessional. Also I hired him on the say day to unload a 26' truck. I requested 3 movers. I received 2 movers and one was let go before the job was finished, we definitely asked the movers to do multiple tasks that were not completed and being that we were working on little to no sleep we did not realize until they were gone. It's been over a week and I have not received a call/text back from Sam...We were new to town and excited to have them around for multiple jobs however, unfortunately, that is not the case and we will not be referring him to anyone.