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Google Reviews: 4.3/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.3
Average Rating
80%
0%
0%
0%
20%
Wow this was the worst moving experience of my life. SAVE YOURSELF AND CHOOSE ANOTHER COMPANY. First off, they were 2.5 hours late and made us miss the window of time we had the elevator in our building reserved. Then they came with a truck that wasn't big enough (I guess the other truck got stuck somewhere else?). They came with only 2 guys when we paid for 3 guys. They broke a mirror right off the bat. The worst part was that EVERYTHING DIDN'T FIT IN THE TRUCK. I understand that we underscoped the move when booking it, but when the movers (who are SUPPOSED to be professionals) realized everything wouldn't have fit, they should have COMMUNICATED WITH US. They did NOT. They told us: "The truck is full, everything else has to stay here". WHAT?! The main reason we hired movers was the get the big sectional couch out of the apartment and they couldn't get the big part of the couch in the elevator (because the TWO guys had trouble putting it in the elevator, when we had originally PAID for 3). We ended up having to pay to stay another night in the apartment AND pay another moving company the next day to get the rest of the stuff out. Worth noting that the movers we had to hire for the next day had no trouble at all moving the couch. To top it off all, ERIC AND IBRAHIM WERE SO RUDE AND UNPROFESSIONAL. I understand Eric seemed to be having a rough day, but taking that out on the client is completely unbecoming. When we sat down to sign paperwork, Eric wrote that they started moving at 4:30 PM. I argued that they really started at 4:45 - not that 15 minutes was a huge deal. But when I pointed it out to him, Eric seriously lost it on me. He kept yelling and escalating his voice. I kept asking him to please stop yelling. He kept getting more and more upset and rambling on about how he doesn’t have to be here & how he could be home with his daughter & how the day has been so stressful. He had some valid points, but to continuously YELL them at me was so upsetting and terrifying. I kept asking him to stop yelling and he kept escalating it and raising his voice until the breaking point -- he THREATENED US to leave with all our stuff and actually stormed out of the apartment and left. I had to track him down and profusely apologize to him to calm him down EVEN THOUGH HE WAS THE ONE YELLING AT ME, THE CLIENT. To top it ALL off at the end, they broke both my dressers (I had asked them if I should tape them up and they said "Nah", then all the drawers fell out of one in the truck bc it wasn't stored properly; the other one they pulled the top clean off of it because they were lifting from the top - now both dressers are unusable and I think I lost some important paperwork that was in one of the drawers). DO NOT MOVE WITH THESE PEOPLE. THEY ARE CROOKS, THEY ARE RUDE, AND THEY DO NOT DESERVE YOUR BUSINESS.
MF
Maryam Farooq
1/5 | 4 years ago
I've used this company twice for moving! Not only are they super responsive and flexible during the general chaos of a move, the movers they send are always super careful and respectful of property. I highly recommend this company, and have no doubt I'll use them again in the future!
MM
Melissa Murphy
5/5 | a year ago
I had a very good experience with this company today. They surpassed my expectations. They are not flashy, the trucks are not noticeable, the front office sometimes is available, but not too late. But they gave me an estimate and they were on point, they were punctual and fast, took care of everything and although I had two stops, they didn’t get lazy or slow. I had a three people team - the best: Raul, Juan and Earl- super nice and efficient! Recommend wholeheartedly!!
SK
Syl Kin
5/5 | 2 years ago
We were really happy with our July 2020 move with CCS Moving! Eric, Adam, and Jimmy were all great. They worked really efficiently while also paying careful care and attention to our items – especially fragile things like the tv and dishware. There were a few pieces of furniture they had to disassemble and then rebuild in our new apartment, and they did it flawlessly. The crew was also Courteous and friendly throughout the multiple stages of our moving day. I’ve had some prior bad experiences with movers in New York, but I would highly recommend these three guys from CCS based on my positive experience with them.
JL
Jamie Lonie
5/5 | 4 years ago
Hands down the best moving company that I have ever used. The guys were fast, experienced, and very polite. They wrapped all my furniture and made a stressful time very easy. They were worth every penny. By the way very reasonable as well. This is the first review I am ever leaving for a company. They earned it!!! :)
CW
Caroline Wright
5/5 | 5 years ago

FAQs

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Is it necessary to tip the Ccs Moving?

    Ans: Tipping is optional. It depends on how you feel about the move, whether Ccs Moving handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • How does the Ccs Moving handle heavy and bulky furniture?

    Ans: Ccs Moving carry moving and packing equipment to move complex shapes, and heavy items.

  • Can I make changes to my move date with Ccs Moving?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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