City Jump Moving Storage LLC Info | Compare Moving Quotes

Beware: I would never recommend the use of this company to anyone. The prices are proposed to get your business but are inflated at actual moving. There is no mention of third party shipping costs that can double your initial costs. I literally pay d an additional 700 for packing materials that were at the discretion of the packers. My shipment arrived over a month after pick up. The receipt date is not calculated until two weeks after pick up. My furniture was wet and broken in storage and transport. I was offered a settle based off weight of damage not cost. My delivered good we not reassembled, boxes of clothes were wet and mildewed and furniture broken even after paying for packaging. The company operates of different names and wants cash payments to curtail taxes. Do not use this company. Save yourself from the grief. I will be hiring an attorney.

My company relocated me and my family out to California. Typically, the military has done my moves in the past so this was my first time doing everything on own. I actually reserved a different company and didn't realize they were a broker until it was too late. That was a nightmare, they didn't show up on the date they said and then when they did, my price was double. Anyway, I had spoken with Ciara prior and I knew City Jump was local. They literally came the following morning and were done before we had to leave for our flights. I cannot thank the crew enough! They were able to store my items for a few weeks until I secured my home. Our company is moving about 20 more people and I look forward to sending them your way. Thank you!

We were originally being relocated out of state. Due to a medical emergency we cannot relocate. I notified City Jump the same day I found this out, which was 5 days before our scheduled move. We are a family with 4 children and one on the way. I told them my situation and pleaded for a refund that would be incredibly helpful with our situation.  I am 8 months pregnant and was diagnosed with placenta abruption and placed on bedrest. We cannot move because any type of long travel would cause preterm labor and risk my life as well as my unborn child's. They offered to hold our move for up until a year. We do not know what we will be doing and would like a refund especially since zero service has been done by City Jump at this point other than them answering my phone calls. Allison stated she represents the owner and is the only one who can make that decision but since she has to pay her rent and other bills, a refund beyond their normal 7 day policy is not available. I pleaded again and explained how desperate we are and she continued to read the contract saying I am lucky she does not hold me to the entire contract price. Again, City Jump has done nothing for us at this point. Allison stated they are bombarded with calls with people wanting to move, so obviously it is not an issue to fill our spot. If you want a family owned company that looks to take advantage of other families in times of desperation, then yes call them. Otherwise save yourself and use literally anyone else.

Corey was extremely helpful leading up to the move. I had never used movers before and he was able to put my mind at ease, so I decided to go ahead with selecting them. They were a little over an hour late getting to my house on the day of the move, but we were not on a strict schedule so wasn't a big deal. Him and his assistant worked tirelessly to get everything moved quickly and safely. We moved into a third-floor apartment, and they were still quick with bringing stuff up the stairs. One leg broke off of my TV, but he had a replacement shipped to my new residence within a week. I would definitely hire again. Value was great and Corey is one of the nicest guys you'll ever meet.

Late and Not Great: My wife hired City Jump Moving by putting in a lead for moving companies. They were the first to respond, seemed nice and had good reviews, so we went with them. On moving day, they showed up three hours late in a rented U-Haul. Scheduled for 10am, showed up at 1pm. Every time I called, I was assured they were on their way. Upon arrival, no apology or anything. It was two black men, one young, kind and hard-working, the other one was old, country and rude. They loaded up our stuff, and when they finally made it to our new home, the older man got on the phone with the boss and refused to unload the truck until my wife paid him, $25 more than the price they had quoted us. We needed to get them done so we could put my daughter down for a nap or I would have refused. The old man just stood there smoking cigarettes in our garage until they properly extorted my wife. We had confirmed there were two levels to our house, so the extra charge for a second-story is BS. Lastly, they broke off a piece of molding on our dresser. I recommend you stay far away from this shady, unreliable company. I will be warning everybody I know about this. Just feel bad for the nice young man (the one with dreads) who works for such a loser company.