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city line movers corp Information
277 Fairfield Rd, Fairfield, NJ 7004, United States
DOT No.: 3642908
5/5
5/5
5/5
4.8/5
Blogs
City Line Movers took complete advantage of me and my family while we were in an awful moving situation. We had no choice but to cancel with our original moving company and had to move that day - our closing date on the sale of our house as well as the closing date on our new home was the next day. They wildly underestimated the cubic footage of our inventory we provided them, as they charge by the cubic foot, and loaded the truck up with all of our things before providing us with an update on the total price of the move. Our price went from around $3,500 to $11,000 to move a 3 bedroom town home less than 30 miles. We had no choice but to handle the negotiation the next day as it was late at night and still needed to complete something's before the closing of both houses the next day. When the next day came - they held all of our belongings on the truck and refused to give anything back until we paid them in full. After negotiating with them we agreed to pay them $8,477. Once paid, they began loading everything where ever they wanted, mostly directly within the front door of our home or into the driveway with the exception of a few items that we absolutely had to insist on where they were going. Once we assume everything was off the truck ( they never said goodbye or let us look to see if the truck was empty) they took off abruptly and wouldn't answer my calls. The company agreed that the movers would not only put our things where they belonged, but also reassemble the furniture. 2/3 of our living room couch was left out on the front deck, the other third was for some reason in the basement and our peloton was left in the middle of the driveway. I spoke with the manager Jennifer that night where she insisted her boss was going to call me in the morning to talk about compensation. He finally called around 11AM one time where I missed his call. I attempted to call him back with no luck. I have since tried calling their office and have not heard back. Two weeks ago.
JD
Jeff Dellarte
1/5 | 2 years ago
I am going to say first and foremost, do NOT use this company. This is by far the worst and most unproffesional company I have dealt with for anything that I have ever purchased.
First of all, this company is a broker,
not a moving company. This company will hire truck drivers to move your things (more on this later).
City Line gave me an estimate of $7000 after a 2 hour long inventory check. They requre a 20% down payment that is nonrefundable to proceed.
After paying the deposit a separate comapany named "Najjar Brothers LLC" showed up. These guys hardly spoke English. They demanded cash up front which already threw up red flags.These guys said the move was actually going to be over $9000 because they 'would need to fill an entire truck' . These guys show up in sandals mind you.
I had not choice but to pay these guys as I already gave them a $2000 deposit.
After about 2 hours these movers left my house before completing the job without notice. They failed to answer my calls for over an hour. They left behind 2 TVs a night stand and one of my large paintings behind. Finally after 2 hours they notified me that they would come back tommorow but would have to charge an extra 750$ to pick up my things.
Neither company, Najjar brothers or City line, would return ANY of my calls or texts after these guys took my things. Finally after two weeks i hired a lawyer who forced them to respond to us.
These guys delivered my things in the back of a uhaul truck and everything was a disaster. It literally looked like my things were thrown into it.
Half my items are broken. I have an expensive table I bought that was made in Brazil that is broken. I am missing two boxes full of nice shoes. My two televisions are shattered. My bed mattresses were so dirty and discolored that I told the movers to take them back. My peloton no longer works. They clearly went through my items The owner named 'Dan' promised a 500$ refund and ot never came
.
All the reviews you read on this company are absolutely true. I am seriously worried if I will ever get my things. My wife is crying and this has been a COMPLETE MESS. I have filed a complaint with the better business berye. Here are some of many photos I have taken of my damaged items. Bottom line, do not hire these guys. Furthermore, if guys call you who hardly speak English and demand cash, definitely DO NOT proceed. You will get robbed, price gouged, and have your stuff delivered broken.
MW
Michael Wirsching, MD, MPH
1/5 | a year ago
Not recommended at all these are brokers not even moving company they talk to you sweet make you pay the deposit and then assign the job To different people that’s not even expert here is an example of there work , they lie about everything & they don’t do there words
Specially if you talk to a guy his name is Daniel Don’t Trust That Guy
MD
Mohammad Dawoud
1/5 | a year ago
I wish their was a minus star option!
So, how City Line Movers works is like this:
Once you're impressed with their slick web site listing their many "awards" and you call them, they reel you in with a young man (who I won't name but is English speaking) explaining very professionally how the process works. They reassure you how smooth everything will be, even though their company is 3,000 miles away from your home. They take $$. Then you're turned over to a sweet talking woman (who will also remain nameless) with whom you list each item to be moved. She guesstimates how much space each item will require in a truck. They take $$. Long story short, our four movers that were promised became two young guys (NOT professional movers) that drove 300 miles overnight to our city and then rented a U-Haul truck. They showed up late. They got the truck partly loaded and then said we reached the space limit for the amount of $$ we paid. It's the weekend and no way to reach City Line. The guys called their "boss" (originally from Kazakhstan) who spoke no English.
Long story short, I told them I would give them no more $$ until the job was done. The stress was terrible as they insist you must "follow the contract" and turn over $$. We were harassed and intimidated and I threatened to call the Sheriff. I had to sign sheet after sheet to get them to finish the job. They did not finish on time because there was only two guys. It was AWFUL!! I filed a dispute with my credit card company later and thankfully was able to recoup some of my $$. DO NOT USE THIS COMPANY!!
RA
Robin Anderson
1/5 | a year ago
I would not recommend this company to anyone. I was assured by the sales representative of how great the movers would take care of my belongings. Instead of using cellophane which they had and blankets on furniture they used tape. They took apart and broke a oak table. Damages antique furniture. Broken lamps and a brand new desk destroyed. The personality of the movers were good, but the training could have been better as promised by the sales representative. I feel that the whole experience was a disappointment. I know better for the next time. ~ Becky T
TT
Todd Thompson
1/5 | a year ago
FAQs
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Is it necessary to tip the City Line Movers Corp?
Ans: Tipping is optional. It depends on how you feel about the move, whether City Line Movers Corp handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.
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How does a City Line Movers Corp handle moves during bad weather?
Ans: City Line Movers Corp take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.
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When is the best time to move?
Ans: The best time to move is weekdays and off-peak season. During this time the City Line Movers Corp are easily available and moves are less expensive.
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How to get a moving estimate from the City Line Movers Corp?
Ans: City Line Movers Corp provides online and on-call moving estimates. Connect with us to get the moving quote easily.
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How does the City Line Movers Corp ensure the security of my belongings during the move?
Ans: City Line Movers Corp ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.
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