coast to coast moving storage inc.

Would give no stars but can’t. First was told my cost would be 1200 when they came to my house (I had all boxes at the curb) no heavy furniture just box’s they told me 2000. The email that I signed was just an estimate. Even though it said final price with taxes. Yeah Then the day of delivery they wanted to drop off everything at 11 pm 12am. I told them that is way to late your dealing with 90 yr old people. This turned in to ok 6 pm. When they got there they told my father in law that we sold them everything to settle our bill thank god my sister in law was there she called them out on it. They were trying to take advantage of old people SMH. Then when I arrived I found the only piece of furniture that I sent scratched up. Still haven’t heard back from them.

Honestly one of the worst experiences I have had. I signed a contract with Wheaton/CTC for a potential interstate move which included packing up my belongings and storing for an indefinite amount of time. It like pulling teeth to get details from the coordinator, Michele. I confirmed a few days before my scheduled move date that the truck would arrive between 8 and 10 am, and by 10:30 I contacted my coordinator on getting an update on where the movers were. She pointed me to call the office, which I did, several times at several extensions which no one answered. I left multiple messages intermittently over several hours while also contacting my coordinator that I was getting no response. Finally at noon, 2 hours after the end of the scheduled arrival time, my coordinator called the office on my behalf and someone reached back out. I was told whoever they had scheduled to pick up my belongings decided “they didn’t want to do it anymore” and they dropped the ball on contacting me and that no movers would be arriving that day. Not only do I take issue with the fact that I was never notified, and it took over 2 hours for me to get a response, my understanding is they should have just rescheduled me with another group of movers and I honestly didn’t need to be any the wiser. The woman I spoke with on the phone was extremely condescending and unapologetic to the circumstance, and told me they would honor the pricing and send people out the following day. I rejected the offer, I would not trust the company with my things and had to be out of my apartment since I scheduled my move out date with the date I set for the movers. Also, when they tell you it’s a climate controlled facility for storage it’s actually an open warehouse that does not feel climate controlled. I would not trust this company to handle your move

I contacted Moving Suppliers who contracted with Coast to Coast Moving & Storage. They sent to two highly qualified, courteous, and helpful men. “G” and Devin were very careful with our furniture and unloading needs. I highly recommend these guys. Little pricey, but came through in pinch.

The entire process was very professional starting with the sales person, Ernie, who explained things to us that the other 2 moving companies failed to put in their sales pitch. The move on both ends went very smoothly. The crews were very nice and very helpful. We would use Coast to Coast Moving & Storage again and recommend them to anyone else.

I am more than thrilled to have done business with Coast to Coast in Tampa. They have been nothing short of perfect for my needs. They have executed multiple pick ups and deliveries for me and the crew is always professional, efficient, and friendly. I don't know how they continue to offer such excellent service, that fits my schedule, for such a reasonable cost. Thank you, Morgan! And everyone who has been a part of my service!