Depaula Transport Services INC Info | Compare Moving Quotes

We came into the dealership back in May, we meet with Marc Murphy with really no intention of buying a vehicle, after showing us a few options we put a down payment on a 2024 Traverse LS, after further consideration we decided to go to the RS. I Contacted Marc and he helped us with the transaction. We took delivery on 7/30 and Marc greeted us as we walked in the door and shortly we had signed the paperwork and we were on our way! Best experience ever with a vehicle purchase!

Deynnoer and Mohawk said they couldn't understand the deal DePaula gave me on my 24 trailblazer. Ask for Will. He was a straight shooter. He is really good to work with. I hate spending money but feel like I did really good value with depaula.

I went into DePaula looking for a specific vehicle and was greeted by the sales manager Aram who lined me up with Dave Barry the sales man. I told him my needs and wants and in short time I was in the my Equinox in the color I was hoping for with the payment I wanted. Dave handled all the paperwork. I had a very pleasant experience with DaPaula and I will probably use them for my future purchases. I will highly recommend this dealership in the future. Thank You All !!

Brought my car in about 2 weeks ago for a NY state inspection and a repair. I knew what needed to be fixed and asked that that part be replaced and was told that they would need to do a mandatory diagnosis to determine the issue for 200 dollars and would then replace whatever was broken. I asked that this not happen and to only replace what I asked to be fixed. After a lot of back and forth and them not returning my calls they eventually agreed and did what I asked. However they did not replace my inspection sticker. I called that night and explained the situation and was told someone would call me back the next day to have it resolved. That never happened. 2 weeks later I call and explain the situation and am told that I can bring my car in during my half hour lunch break to have the sticker swapped. I arrive at the agreed upon time and wait 20 minutes before asking for an update. I'm told the person who would need to replace my sticker is out on lunch and will do it when they return. I explain I'm also on my lunch and was told to come in at this time. They say if he doesn't arrive within 5 minutes they will have someone else replace the sticker. Another 20 minutes later I go back up and explain I can no longer wait and I need my car back. My 30 minute lunch has long expired and am now losing money due to their mistake and negligence. They finally return my car with the sticker and I leave after being there a little more than 50 minutes Overall, I hated the experience and will not be back. Everytime I called I felt I had to argue with someone about what was needed because they are trying to tack on extra fees that I never agreed too. And then due to their mistake I had to waste my time, money and gas to get something done that should have been done already. I understand mistakes happen and everyone I interacted with was nice and professional, but there are clearly a lot of issues going on if it takes nearly an hour to have my sticker replaced.

Wow. Exceptional service! Such a streamlined process we felt more than informed and confident about our decision. We worked with James C. And right from the moment we met him he went above and beyond. He gave us a tour of the facility and was clearly very passionate and knowledgeable. He treated us with the utmost respect and attention regardless of how much money we were looking to spend. He was awesome at communicating and made sure every detail was covered. Upon picking up the car he noticed something was different he not only advocated for us, he made sure it was figured out with some additions. Depaula Chevrolet as a whole has made a usually awkward and painful process enjoyable and put the confidence back in our hands. Depaula, James and the entire team THANK YOU !!!