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dependable freight delivery llc
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Dependable Freight Delivery LLC Info | Compare Moving Quotes

Google Reviews: 3/5

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iconBox dependable freight delivery llc Information

icon_mdetailEmail DARRELLHELEN1@GMAIL.COM
icon_mdetailCall +1(469) 718-5516
icon_mdetailMap 5057 Keller Springs Rd Ste 300 , Addison, TX 75001, United States
icon_mdetailNationwide DOT No.: 2875405

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Reviews

Rate This Business
3
Average Rating
20%
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80%
I cannot recommend this company and their services based on my experience. There were repeated issues with delivery accuracy; it took three attempts to deliver a complete 1 pallet with 6 boxes as stated on the shipping document. The interactions with the office staff and driver were less courteous than expected. I believe improvements in operations, delivery accuracy and staff training could significantly enhance customer experience.
A
Ann
1/5 | 8 months ago
The worst customer service ever, not suggest to anyone, you might save a little on shipping then you lost control on when your shipment will arrive. The customer service do not service but force you to accept unreasonable appointment.
LL
Lotus Long
1/5 | 8 months ago
Horrible company!!!!Don't use them for your deliveries. They said attempted to pick up and that's a lie they did not attempt anything. Second try they said successful to pick up shipment. Then today on day of delivery they said doc made a mistake didn't load shipment and driver arrived with no shipment. Customer service is horrible manager not available and they said we are human we make mistakes. I think that the workers represent the company and something as far as training or doing their job is not being done correctly. We paid for the delivery and now no way to compensate us or rectify us for the late delivery and it was a wholegood part needed for an emergency repair. Stay away from this company.
do
diana orozco
1/5 | 2 years ago
They are nice and friendly people but the delivery aspect of the company sucks rocks!!!!! I could understand if it was once in a blue moon that they were late on delivery time but they constantly miss delivery appointments!!! Example, the business I work for requires delivery by noon because of the materials we are receiving on the shipments need to be used that day for production. I call my vendor who sends us the materials and they call “DHE” for an ETA and DHE’s response is “well we are running behind today, driver should be there within the hour” constantly!!! If I could give the customer service and company status a zero star or negative star I would because all the time we are held up in our production because “DEPENDABLE” Highway Express is so UNDEPENDABLE!!!
CR
Cody Reed
1/5 | 5 years ago
🇺🇸Vegas terminal number 1 Excelent service delivery on time always!!🇲🇽
JP
Juan P Monzalvo
5/5 | 6 months ago

FAQs

  • What services does Dependable Freight Delivery Llc offer?

    Ans: Dependable Freight Delivery Llc offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • How does a Dependable Freight Delivery Llc handle moves during bad weather?

    Ans: Dependable Freight Delivery Llc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • How are fragile items handled by Dependable Freight Delivery Llc?

    Ans: Dependable Freight Delivery Llc uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

  • How does the Dependable Freight Delivery Llc ensure the security of my belongings during the move?

    Ans: Dependable Freight Delivery Llc ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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