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dependable trucking transportation llc
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Google Reviews: 3/5

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icon_mdetailEmail DEPENDABLE.TRUCKING81@GMAIL.COM
icon_mdetailCall +1(281) 995-5644
icon_mdetailMap 26059 Edmondson, New Caney, TX 77357, United States
icon_mdetailNationwide DOT No.: 3566621

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Reviews

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I cannot recommend this company and their services based on my experience. There were repeated issues with delivery accuracy; it took three attempts to deliver a complete 1 pallet with 6 boxes as stated on the shipping document. The interactions with the office staff and driver were less courteous than expected. I believe improvements in operations, delivery accuracy and staff training could significantly enhance customer experience.
A
Ann
1/5 | 8 months ago
The worst customer service ever, not suggest to anyone, you might save a little on shipping then you lost control on when your shipment will arrive. The customer service do not service but force you to accept unreasonable appointment.
LL
Lotus Long
1/5 | 8 months ago
Horrible company!!!!Don't use them for your deliveries. They said attempted to pick up and that's a lie they did not attempt anything. Second try they said successful to pick up shipment. Then today on day of delivery they said doc made a mistake didn't load shipment and driver arrived with no shipment. Customer service is horrible manager not available and they said we are human we make mistakes. I think that the workers represent the company and something as far as training or doing their job is not being done correctly. We paid for the delivery and now no way to compensate us or rectify us for the late delivery and it was a wholegood part needed for an emergency repair. Stay away from this company.
do
diana orozco
1/5 | 2 years ago
They are nice and friendly people but the delivery aspect of the company sucks rocks!!!!! I could understand if it was once in a blue moon that they were late on delivery time but they constantly miss delivery appointments!!! Example, the business I work for requires delivery by noon because of the materials we are receiving on the shipments need to be used that day for production. I call my vendor who sends us the materials and they call “DHE” for an ETA and DHE’s response is “well we are running behind today, driver should be there within the hour” constantly!!! If I could give the customer service and company status a zero star or negative star I would because all the time we are held up in our production because “DEPENDABLE” Highway Express is so UNDEPENDABLE!!!
CR
Cody Reed
1/5 | 5 years ago
Garbage company, all documents given to them the day before and still not able to pickup. Zero communications from the dispatcher, it confirms absolutely nothing when the dispatcher gave you a pickup number and told you it's on board for pickup. And the shipper's warehouse is less than 15 minutes away from their terminal. Will not use them in the future.
ML
Mark Levine
1/5 | 7 years ago

FAQs

  • Who will bring the packing supplies?

    Ans: Dependable Trucking Transportation Llc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Can the Dependable Trucking Transportation Llc disassemble and reassemble furniture?

    Ans: Dependable Trucking Transportation Llc can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • How to get a moving estimate from the Dependable Trucking Transportation Llc?

    Ans: Dependable Trucking Transportation Llc provides online and on-call moving estimates. Connect with us to get the moving quote easily.

  • Does Dependable Trucking Transportation Llc offer free moving estimates?

    Ans: Yes, Dependable Trucking Transportation Llc offers free moving estimates.

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