Dgs Logistics LLC Info | Compare Moving Quotes

I had household goods shipped from the UK. Dgs said they’d deliver it curbside. When the truck arrived with only the driver, he couldn’t manage to get the two pallets to the rear of the truck by himself. I had to climb on and between the two of us get them unloaded. The larger pallet slid off the tailgate taking the driver with it. When I contacted dgs, they had no interest at all and said the goods were delivered, so what was my problem. If you can find any alternative to using dgs, take it. They’re terrible.

DGS Logistics provided kerb-side delivery service of a two skid shipment from Newark to our home. The shipment had come from England. They were requested to provide a gate lift truck and were surprised to learn that the trucker they used did not have the requested equipment. In offloading the trucker caused in excess of $10,000 damage. The shipment was family heirlooms and furniture.The skids were clearly marked DO NOT TOP LOAD. They had been top loaded smashing plate glass and many cartons. It is my opinion that DGS is just a broker and uses the cheapest possible means for delivery. I would strongly recommend not using their services.

We shipped items on September 26 from the UK with these people, and as of today, December 20th, they still have not arrived. We have sent more than 25 emails over the past 8 weeks as well as dozens of phone calls and consistently been ignored, provided completely incorrect information, or been given new quotes for basic services, with obviously no choice but to pay them or else we will not receive our belongings. The latest is that we paid a premium fee (nearly the same as the fee we paid for the items to be shipped more than 5,000 miles), for the items to be delivered to our apartment. We were not told at any time before pickup that the original quote would not include delivery. Anyway, we had no choice and paid this fee. After more than 2 weeks of chasing for a delivery date from the LA terminal to our house (another 10 emails, over 15 phone calls), we finally had a delivery date. You will not even believe that once the items arrived, we were told that we were expected to have a FORKLIFT at the ready at our apartment to offload a full palette of items onto a busy street in downtown Los Angeles, and then that they would provide no assistance for me to carry 36 boxes plus a couch into my actual building. It's clear that they are running a scam and want us to get a third party to touch the items so they don't have to pay for all the damages when our glassware, etc. is smashed to bits. Do not use this company, do not use this company, DO NOT USE THIS COMPANY unless you would like your expected delivery date to be delayed by more than 2 MONTHS, and would like your to spend your Christmas shouting at these people to please deliver your couch, dishes, and clothing in order for you to have a meal on Christmas day.