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dickens' services
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Google Reviews: 2.3/5

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icon_mdetailCall +1(318) 208-8566
icon_mdetailMap We Service The Ark-la-tex, Shreveport, LA 71106, United States

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Reviews

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2.3
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I wish I could give this so called company a zero. There was only the owner and another worker who came to move me. The owner stayed on his mobile phone half the time and had his worker doing everything. They started at 10 a.m. and finished at 1 a.m. in the morning. They scratched all of my property all of it that I worked hard for and paid good money for. The owner did not acknowledge any of the damages. I would advise anyone to look elsewhere when looking for movers. None of my things were wrapped. Professional movers know what to do and how to do it this company is not professional.
LS
Latoshia Stroughter
1/5 | a year ago
Dickens Moving was and is unprofessional ... I had to confirm my appointment ... He was hours late ... Kept giving me the run around ... Showed up with a very young boy whom he kept fussing at the whole while ... Damaged my furniture and wont come back to fix it and lied about coming back ... So unprofessional!!! ... Going to contact BBB for this ... I DO NOT RECOMMEND THEM AT ALL!!!! ... Took my furniture apart and put it together wrong ...
AB
Anthony Bradford
1/5 | a year ago
Worse services EVER!!! Wish I could put no stars!! VERY UNPROFESSIONAL!!! Arrived with a little boy to help move! Trash all on the back of the truck! Doing the move, Brent was walking really slow and taking 10 mins or more just to put things on the truck and come back in the house. He was only grabbing one thing at a time. And to make matters worse, he started talking on the phone in the middle of us moving not once but twice! When I verbalized my disappointments to him, he asked me to pay him as if he was just going to stop the moving process and just leave. Needless to say he took all my furniture off the truck, left it in the grass and only paid his helper $8. DO NOT USE THIS COMPANY! YOU WILL REGRET IT!
TD
Tjgaming Dog
1/5 | 6 years ago
Horrible service. Arrived late. Was very slow. Damaged a lot of my things. Started out with two guys and later a third came. The "boss" then proceeded to sit in the truck the rest of the time. The workers were more concerned about talking on the phone than working. They don't tell you that if you want their insurance you have to pay an extra 250.00. They also don't tell you that there is an added 10% for paying by card. I wouldn't pay them to rearrange my closet, much less move me again. Seven hours to move a two bedroom 11 miles. Five hours to load and two to unload. If it can be unloaded in that time then it can be loaded in that time. Stay away from this "moving service."
MH
Mitchell Hampton
1/5 | 6 years ago
Kept hanging up. Can't be about money. They said he was not a good call anyway and I tried to call anyway.
DM
DaReal Mz.Goonette
1/5 | 2 years ago

FAQs

  • Who will bring the packing supplies?

    Ans: Dickens' Services will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any items that the Dickens' Services will not move?

    Ans: There are many items that Dickens' Services will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Dickens' Services is not authorized to move.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Dickens' Services are easily available and moves are less expensive.

  • Does Dickens' Services offer free moving estimates?

    Ans: Yes, Dickens' Services offers free moving estimates.

  • How are fragile items handled by Dickens' Services?

    Ans: Dickens' Services uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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