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dms moving systems, inc.
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Dms Moving Systems, Inc. Info | Compare Moving Quotes

Google Reviews: 4.3/5

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icon_mdetailCall +1(734) 207-8200
icon_mdetailMap 7441 Haggerty Rd, Canton, MI 48187, United States

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Reviews

Rate This Business
4.3
Average Rating
40%
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40%
Called and Richard came out the next day to look over our items and give us a quote for moving. I needed a move into storage and then a move out of storage. Over the course of the next week, I received 3 different estimates from Richard ranging from $7,400 to $9,600....he continually said that they had new software that was glitching and giving different prices. After the 3rd quote, I said I wanted to confirm and book with DMS. He called me back later that day saying the scheduler was out of town for a week and I should probably book with another company. Just a crazy situation and they put me in a bind just a couple of weeks before I had to be out of my house.
AB
Alex Bojicic
1/5 | a month ago
I did the work to get a quote, decided it was too high for what I could do on my own, so I didn’t book. I never spoke to a person, never emailed them, and never gave them the impression I was going to book with them. After I didn’t answer any of their MULTIPLE generic marketing emails (none of which I had ever asked for or responded to), they called me four times within roughly 30 minutes with no caller ID. When I sent it to voicemail, they refused to leave a voicemail and just kept calling until I picked up. Because there was no caller ID, I couldn’t block it and move on. They basically spammed my phone until I picked up.
AT
Alexa Thomas
1/5 | 3 weeks ago
They keep a safe and clean truck yard. Their rates are reasonable. I have always found them to be on time and couteous throughout their organization.
AB
Alfred Brock
4/5 | 7 years ago
DMS made moving so easy! My sales rep Richard gave me a thorough estimate, and my customer service rep Chelsea stayed in contact with me regularly. The movers showed up exactly on time and were lightning fast. I thought the move would take all day long based on previous do-it-yourself moves, but they had it done in under four hours. Their price was fair and it was worth every penny!
KS
K Serna
5/5 | 2 years ago
From my initial phone request for a quote, to moving our household goods, DMS was by far the best moving company out. In the end, they far exceeded our expectations. From the initial home visit, Richard Muckle gave us a not-to-exceed quote, which was better than all the others who by the way, never bothered to send an agent to physically come out and assess our stuff. Turns out, they are sutting in a call center somewhere in Florida. On the other hand, Richard walked through my home and inventoried my stuff. He walked me through the whole process and answered all my questions. Upon confirmation, DMS was able to meet my timing requirements and on pick up day, Tony our driver arrived in a semi, along with 3 other movers. They were quick, efficient and very careful with our belongings and the house. Once on the truck, Chelsea, our main DMS contact, gave us regular updates on the status of the truck and delivery date. The day prior to delivery, we received a 2-hour window and on the day of, Tony, the driver, called to let us know he was an hour away. DMS provides multiple payment options of which, I paid online via credit card. It was easy,,, convenient and there was NO credit card fee. I would definitely recommend DMS, if nothing else, for their professionalism, expertise, convenience, trustworthiness and price.
JW
Jennifer Watson
5/5 | a year ago

FAQs

  • Who will bring the packing supplies?

    Ans: Dms Moving Systems, Inc. will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Can the Dms Moving Systems, Inc. disassemble and reassemble furniture?

    Ans: Dms Moving Systems, Inc. can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Dms Moving Systems, Inc. will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • What areas does Dms Moving Systems, Inc. serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

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