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east coast moving group inc Information
601 Surf Ave Unit 3k, Brooklyn, NY 11224, United States
DOT No.: 3238050
5/5
5/5
5/5
4.8/5
Blogs
Fraud warning
Even after heavy warning and repeating pattern by them, its sad to see more reviews coming up every week with new victims. The pattern is the same and i read other reviews below and even the way they deal with customers complaints is the same. This biz needs to stop operating full stop.
Be very careful with this company - they will quote you something very low and then force charge you by hours - I was quoted me 1400 and then was charged extra 400 dollars. They will refuse to continue unless you pay more. Took 3 hours to get to my apartment and claimed those hours are chargeable hours. Also demanded I pay for the hour they will need to get back to queens where their office is. Incredibly interesting pricing policy where they have full discretion over what they want to charge you. Honestly, they will stop unloading half way through unless you pay more.
Re- the reply below, 100% incorrect, I had two hours left on my paid services and I have a voice call recording of the manager saying I have to pay 1hr charge for the time required for the movers to get back to queens.
One way or another, at least for me I will never use this place again, and I also think the 3.6 star rating here is manipulated - 60% allocation on 5 star and 40% allocation on 1 star doesn't seem right.
I see people are still getting scammed by this place. How unfortunate. The business strategy is clearly illegal and yet people fall for the mislead quote still.
JK
Jinyoung Kevin Lee
1/5 | a week ago
:
I had the pleasure of utilizing their services and I must say, the experience was exceptional. The level of service provided by this company is truly excellent. Not only do they offer state to state moving, but they also provide commercial moving services. And let's not forget the added bonus of free boxes when moving. Not to mention, they offer free quotes for your convenience.
For those looking for a truly VIP experience, I highly recommend their VIP GOLD package. With this option, you'll receive packing and unpacking services, as well as assistance in arranging your belongings from the movers themselves. It truly takes the stress out of moving.
Trust me when I say, this company goes above and beyond to ensure their customers are well taken care of. From start to finish, their professionalism and attention to detail is unparalleled. I cannot recommend them enough. Don't hesitate to choose this company for your next move.
CL
CC LATHAM
5/5 | 6 months ago
Talk about Fraud! This company is Bad Biz! they more than doubled my hard quote after giving them specific dimensions and size of our storage units, they still ended up leaving 30% of our belongings behind and we had to take a trip back to get our stuff ourselves. They wanted an additional $1300 to grab the 30% of our stuff in addition to the doubled increase in price!
MANY MANY BROKEN ITEMS! Valuables, fine china, records...BROKEN!
Boxes looked like they where tossed off a bridge prior to delivery!
They where late by 5 days on delivery and once they arrived you can tell the truck was not professionally loaded since they had plenty of space for the rest of our stuff they decided to leave behind!
East Coast moving is horrendous. the manager/ owner wouldn't get on the phone with me or call me back not once! I only spoke to a Mike and an Irene that were not very helpful unless it had to do with payment!
They should not be operating any type of biz!
Worst experience! ZERO stars!
LS
Louise Scalza
1/5 | 4 years ago
THIS COMPANY IS A FRAUD!!!!!! I IMPLORE YOU NOT TO TRUST YOUR BELONGINGS TO THESE PEOPLE!!! Would give no stars if it were possible. My family's experience is almost identical to PONG C. (rvw from BBB). My son was quoted $1100 (not an estimate a hard quote) to move from Brooklyn back to Atl. On the day of the move it doubled to $1800. Also $150 for stairs which would be fair except it was not advised until DAY OF MOVE, so another hidden predatory practice. This behavior is predatory because people are flustered, tired, & generally on time crunches to move. Therefore, not in a position to haggle ESPECIALLY once the truck is loaded. With a reputable company you have the amount/fees, and any contingencies are explained, before they start. The square footage is arbitrary because my son moved zero pieces of furniture only kitchen wares, clothing, a heat press & vinyl cutter. Then move was promised to arrive on June 1 from a 5/29 pick up, it arrived on Jun 6th. This was after several calls from us to them, not the other way around to keep us informed. We had to call from different numbers to get answers once they became familiar with a number. To make matters worse things were open, broken, and one suitcase of expensive designer & collectible sneakers was completely missing. My son had to help them move the items off of the truck because they were being so careless. They also ultimately left without having him sign for receipt of goods. They asked for water as a diversion that they were taking a quick break and left with no notice. Which to me is direct admission that they are well practiced at the hustle, because had they asked for the signature he would have inventoried and noticed the missing items! I believe & want to investigate/prove they string people along with ever changing delivery dates, so that they can take your things to their warehouse and decide what they would like to keep/sell. What is left is treated with the upmost lack of care. If you move with this company, you will be sorry! Any five-star reviews are likely fraudulent.
The heat press and vinyl cutter pictured cannot be used because the legs are actually broken and bent beyond repair. His boxes were visibly opened as what is shown. He also received a box of another person’s belongings: Police badge for US Recovery Agent along with some other very personal effects like pictures, rosary, baby keepsakes, & tapes. So, disheartening because a move is expensive & stressful enough as is to then be taken advantage of.
LB
L B
1/5 | 4 years ago
I want to express my appreciation to East Coast Moving. The movers picked up my furniture in NJ at the time they said they would. They were quick and attentive. My price did increase due to me needing more space on the truck which was a little unfortunate. When I called to get an update they were nice and ensured they would keep me updated. The movers also arrived nice and early to where i moved (out of state). They were also extremely helpful and nice. Overall it was a good experience. Thank you guys.
MP
Miguel Padilla
4/5 | a year ago
FAQs
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What services does East Coast Moving Group Inc offer?
Ans: East Coast Moving Group Inc offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.
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Are there any items that the East Coast Moving Group Inc will not move?
Ans: There are many items that East Coast Moving Group Inc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that East Coast Moving Group Inc is not authorized to move.
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Is it necessary to tip the East Coast Moving Group Inc?
Ans: Tipping is optional. It depends on how you feel about the move, whether East Coast Moving Group Inc handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.
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How to get a moving estimate from the East Coast Moving Group Inc?
Ans: East Coast Moving Group Inc provides online and on-call moving estimates. Connect with us to get the moving quote easily.
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What areas does East Coast Moving Group Inc serve?
Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.
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