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east end transfer storage, inc.

Google Reviews: 4.2/5

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icon_mdetailMap 5607 Cavanaugh St, Houston, TX 77021, United States

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Blogs

4.2
Average Rating
60%
0%
0%
0%
40%
All the staff as East End are helpful and fully prepared for anything you could throw their way. They are always prompt and polite! My dept uses them consistently and their great work never deviates. They make my job easier and I really appreciate that. I would 5 out of 5 recommend!
RL
Rejeana LeBoeuf
5/5 | 4 months ago
Great movers, they can handle any HUGE job! Diego and his team are quick, meticulous, careful, and all around a great group to work with! Thank you East End
ML
M LO621
5/5 | 3 months ago
They flooded our home, blamed it on a 12 year old child (who was not present during the move), and refused to pay for $41,000 worth of damages. If I could give zero stars, I would. Please don't use them. Ever.
SB
Sara Bushell
1/5 | 11 months ago
Diego and his team did a great job!!! They were responsive and very quick to complete our request! Thank you!!
CR
Carla Richardson
5/5 | 4 months ago
I would give zero star if I can. We move form Texas to South Carolina and the whole process was extremely stressful. They are not transparent in the quoting for pricing total, the movers are unprofessional movers - several items were broken, scratched, and the boxes are just battered. I was given a range of when our items would arrive. After double checking with their manager multiple time and being reassured that our things will not arrive for another 5 days. I arranged for painting services and paid deposit, the manager called me back and said that our stuff would come the next day and if we can’t take it because it’s part of the range for delivery then too bad. They have no integrity or interest in treating the customer properly. They have no process in place for complaints. They are part of Mayflower moving, and the parent company also handles claim poorly. If you are in between Mayflower and Allied, goes with Allied. I should have done that.
GN
Grace Nguyen
1/5 | a year ago

FAQs

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. East End Transfer Storage, Inc. will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How does the East End Transfer Storage, Inc. handle heavy and bulky furniture?

    Ans: East End Transfer Storage, Inc. carry moving and packing equipment to move complex shapes, and heavy items.

  • How does the East End Transfer Storage, Inc. ensure the security of my belongings during the move?

    Ans: East End Transfer Storage, Inc. ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

  • Can I make changes to my move date with East End Transfer Storage, Inc.?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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