Empat Transportation Services LLC Info | Compare Moving Quotes

I’m going to tell you something - shipping a vehicle from coast to coast can be a total pain in the you-know-what. You’re at the mercy of the carriers. If carriers aren't looking to haul coast-to-coast when you want them to, you wait. If the market prices go up higher than your broker quoted, you wait. I read a ton of online reviews during the time I was trying to figure out how to ship a new car across the country, and so many people were blasting these broker companies with significant hate due to delays, lack of communication, fluctuating pricing, and so on. It seems to me that there’s only so much a broker can do to get your car to ship - they have to quote you a low enough price that you’ll choose their company, but they have to build in enough money for them to get paid AND for the carrier to choose to ship that car - all in that low price they quoted you! If the carriers think the price your broker is offering is too low, you wait. And THEN, once a carrier picks up the car, you wait some more (only this time you’re on pins and needles wondering where your car is). Our carrier didn’t have any tracking or anything, so we had to communicate by text with a driver and dispatcher who spoke literally zero English. Turns out, supposedly the truck transporting our vehicle lost a wheel off its trailer and they had to delay two days for repair. Our delivery was four days later than estimated. This was on top of us waiting 14 days for a carrier to even agree to transport our vehicle. In total, it was 24 days between our first available day to ship and when we took delivery of the vehicle. As for 4 Corners, Jeff was quick to quote me a reasonable price, called me on the weekend when he didn’t have to, and was pleasant to talk with over the phone. He wasn’t upset when we switched pickup addresses. He responded to me by phone, email, and text. Ellen was pleasant to work with as well. I suppose there’s a chance that going with a larger broker like Montway might get you access to more (and better) carriers, so maybe that could have saved us some heartache, but I’m not sure. I hope I never have to ship another vehicle across the country again - it’s just a stressful experience that the customer really has very little control over. Jeff & Ellen did everything that they were supposed to I guess, so I thank them for that. For anyone reading this review trying to figure out how to ship a car across the country - be patient, don’t necessarily take the cheapest quote, and be ready to wait…and wait…and wait.

Communication: 1/5; very quick in their initial response to confirm your request. Afterwards, he will not update you of the progress. I submitted my form 30 days prior and didn’t get a call or email, even after their 5 day window. I had to call and email every day within the window to ask for an update, which they didn’t respond at times. Price: 4/5; affordable and reasonable. No issues on the cost of service. Refund: 5/5; They do honor the refund and will process it quickly after requesting it. The biggest issue was Jeff verbally confirming and giving the customers assurance that the transportation was very easy and possible. It’s unfortunate that he didn’t keep his word and instead of apologizing for their failure to meet the customer’s deadline, it was just “here’s your refund, thanks”. I know I’m not the only one to encounter this experience and it seems like 4 Corners is a hit or miss. Please read through the comments and make your judgment on whether to continue with 4 Corners.

Just received my car and came here to immediately write a review. I am so pleased and happy I used 4corners. Jeff and Ellen treated me like family. My car shipped from Hawaii and was delivered to my door in Tennessee so quickly! Mahalo for taking care of my car and making it a painless process!

Doesn't pick up for 5 days after scheduled pick up window, called for 3 days straight for cancellation, then another week goes by without seeing the refund. Now waiting forever to get someone on the phone. Thank you, never again. Find someone else.

I’ve used 4Corners twice and had great experiences both times. Jeff is excellent with communication and is very responsive. I had a concern with timing for vehicle pickup, and he gave me ideas and helped me figure it out. A+ service