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fech moving and cleaning company Information
3525 Bainbridge Ave Suite 1f, Bronx, NY 10467, United States
5/5
5/5
5/5
4.8/5
Blogs
I cannot recommend FECH moving company enough! From start to finish, they provided exceptional service that made our move smooth and stress-free. The team was punctual, professional, and incredibly efficient. They handled our belongings with care, ensuring everything arrived at our new home intact.
The communication throughout was excellent; they kept us informed at every step of the way. Pricing was fair and transparent, with no hidden fees or surprises. What impressed us most was their attention to detail and the extra mile they went to ensure customer satisfaction.
If you're looking for a reliable moving company that delivers on its promises, FECH Moving company is the one to choose. They turned what could have been a daunting experience into a positive one. Thank you to the entire team for their hard work and dedication!
tn
tia newton
5/5 | 3 months ago
Summary: inaccurate in novice estimate and very rude owner, screaming at me the day of the move.
I had a very disappointing experience with FECH and Ade. Initially, Ade was pleasant and understanding, which convinced me to choose their service for my move. However, a week before the move, he refused to put anything in writing—no texts or emails—and insisted on handling everything over the phone. I found this unusual and expressed my concern, at which point Ade became defensive.
I had clearly communicated that the reservation for the loading dock and elevator was at 2 PM, and I even reiterated this the day before the move. Despite this, he arrived with the truck at 11 AM and then yelled at me for not having a parking spot ready. When I asked him to stop yelling, he responded, “No, I can’t stop screaming; I’m annoyed.”
While the two movers were kind and hardworking, the overall experience with FECH and Ade was terrible. The estimate provided was for 12 hours of work with four men, but Ade only brought two men, making it impossible to complete the move in the estimated time. I couldn’t afford to pay for more than the agreed amount, so after 12 hours, the movers had to leave, and I was left with approximately eight more hours of work to do on my own.
Ade convinced me to choose FECH based on their lower price, but it came at a high cost. I strongly recommend choosing a different company that is more professional and transparent with their estimates.
YB
Yael Bejar
1/5 | 3 weeks ago
If I could give a zero star review, I would. We used FECH for an eviction first in February, then again in April.
During the first move, the movers were there on time, though there didnt seem to be anyone in charge or a go to person to communicate with. We did not end up needing the moving services as the tenant was able to pay his way out of the eviction. The issue came when it was time for billing - we were charged twice for the move and while this can be chalked up to a simple billing error, the charge was significant and the bank account took a hit while we waited for a refund. And while we did receive the refund, we did have to message them several times with a little bit of run around before the refund was processed.
Based on the move experience from February, we booked again for April (same tenant, same address). Upon arrival, the movers again seemed to be without any direction - it seems as if FECH pulls people off the street to fill the 20 crew requirement for an eviction. Additionally, the cost of the eviction includes all necessary moving materials - boxes, tape, a truck, etc. The movers did not have ANY of the materials with them and we had to direct them to go to Home Depot to get the supplies needed. Additionally, an eviction is limited to an hour, which is based on the requirements set forth by the Sheriffs office. Because the movers had not been given any instructions from FECH, and because they came completely unprepared with materials, the eviction process took upwards of 3 hours. In that time, the tenant was able to pay the amount of the eviction judgement and again, the eviction was unsuccessful.
We were offered no apology for this and we were required to pay roughly $6k for the whole process, despite the many, many hangups and the fact that the reason why the eviction was unsuccessful was because of the unbelievable disorganization and slow pace of the moving team. As a result, we were left with problematic tenants who were being evicted for several months of unpaid rent.
I would avoid this company at ALL costs.
SC
Steph Chan
1/5 | 2 weeks ago
I usually don't do this but,I have to let folks know this company out of Fech moving company in DC,is the worst ever..I paid this guy he sent one person to move me bcuz,he pleaded to come to Baltimore to do the job and I asked is it worth it? My cousin and I had to help the mover he sent and I have text messages for the whole conversation..
C“
Corey “Big o” Forsurerod
1/5 | in the last week
BEWARE OF FECH,
Beware of FECH Moving & Cleaning Company and Ade, its owner! This man is utterly dishonest and unprofessional, and we are in the process of suing him in Court for a refund of moving expenses. On Sunday, April 14, I called FECH shortly after 6 a.m. asking if they had an opening for a quick move that day. Ade, who answered the phone, said yes. After, giving him all the details and authorizing a deposit of $140 deposit, for 3 hours of moving at $140 per hour, he emailed the contract. The contract, which required an authorized signature, was sent with the wrong date and time. Instead of Sunday, April 14 at 12 noon, the contract stated Monday, April 15 at 1 p.m. I immediately called the company regarding a correction. Ade, apologized and sent an updated copy with the correct date and time. Within 5 minutes, I received a text from Ade, using his cell phone, changing the arrival time to 4 p.m. I called him again, telling him that he is not honoring the requested time and that we cannot delay our move to 4p.m. I tried to cancel, but he refused to return my deposit. We did not go forward with the move, that day, due to the time constraints, but called the next day to reschedule since FECH already had our deposit. We rescheduled for Wednesday, April 17 at 10 a.m. I repeatedly asked Ade and verified in text messages for the job to begin at 10 a.m. reiterated the 3 hours time for our small 10X10 storage. (We moved the items into the storage in less than 3 hours.) Though he assured me, FECH/Ade did not follow through. First, a driver and truck (one man) showed up late, at 10:30 a.m., fussing and cussing that the other help did not show up. I called Ade, at FECH, immediately. First, he did not answer his phone and the driver said, he does that all that time. He schedules moving jobs and fails to provide sufficient labor for the job, and then doesn't answer his phone. The man began the move, by himself, saying he would try to accomplish the job in the allotted time. My 74-year old sister, whose items were stored, met FECH drive at the storage. He took 10 hours, stopping, cussing, talking on the phone to his girlfriend, stopping for lunch. He damaged and broke many items. He damaged an antique chair, broke a set of brand new dishes still in the box; destroyed a shredder, and other items, . I repeatedly called and texted Ade, at FECH, left messages that we were only going to pay for only the three hours we requested; that it was impossible for one man to lift heavy furniture; and that the situation was unacceptable and unprofessional. He wouldn't return the calls, but texted and said he would call me on Saturday. I urged it him to called me immediately, and he ignored my request. Ade and FECH took advantage of a 74-year old senior. I was unable to be at the storage site on Wednesday because I was out-of-town. Yesterday, April 18, he charged the senior lady's credit card for $975.00. We are in the process of filing law suit against Ade and FECH. And, I have yet to receive a call back from. I URGE YOU, DO NOT EVER USE FECH MOVING & CLEANING COMPANY!!!!
LG
Lana Gosine
1/5 | 5 months ago
FAQs
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Are there any additional fees besides the moving quote?
Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.
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How long does the move take?
Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.
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What is the right time to schedule a move?
Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.
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When is the best time to move?
Ans: The best time to move is weekdays and off-peak season. During this time the Fech Moving And Cleaning Company are easily available and moves are less expensive.
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Can I make changes to my move date with Fech Moving And Cleaning Company?
Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.
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