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federal home delivery
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Federal Home Delivery Info | Compare Moving Quotes

Google Reviews: 1.7/5

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icon_mdetailEmail info@gmail.com
icon_mdetailCall +1(309) 271-1139
icon_mdetailMap 2021 Eagle Rd #201, Normal, IL 61761, United States

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Reviews

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1.7
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I have not had a good experience with this company. They delivered my furniture in June of 2024, and I have been calling them almost weekly because my door was broken during the delivery. I have yet to recieve a call back from the general manager, and I spoke to someone on Thursday who stated that I would get a call back by Friday. Today is Monday August 12, 2024 and I still have yet to get a return call, and the other person is not answering my calls either. I am hoping that this review will get me somewhere on this matter.
CE
Candice Evans
1/5 | a month ago
We received a call just to schedule our delivery last week. I have left 4 Voicemails and have called at least 15x. No one has answered the phone or returned my multiple voicemail. Home Depot and American Woodmark need to find another local delivery service!
JM
Jeremy Manoli
1/5 | 4 months ago
Been waiting over a month for my IKEA cabinet to arrive. Three times there have been set dates for delivery and twice they cancelled on me without letting me know why. They won't say anything about why a delivery didn't come through for a selected day and they pick up the phone to answer questions about the delivery. The other time they brought the truck out to my apartment but it didn't have the delivery on board. Terrible delivery service and extremely unorganized
LH
Lon Hutchinson
1/5 | 2 years ago
We were supposed to have a delivery and then bad weather moved in. We completely understood that they could not make the delivery that day. What was not understood was the lack of communication that day or the next. I had to reach out find out when they would come this week and was informed we were pushed out another week. I explained that no one would be home that day due to work. Absolutely no care. We have spent 1000s of dollars and they are the ones who deliver and have reaped the reward. They did not reschedule properly. They should have rescheduled everyone that was due on Monday to the same week and pushed everyone out a day or 2. I simply wanted the product delivered this week. I won’t be surprised if they push us out again especially since we are due for more weather over the weekend.
KB
Karie Blatnik
1/5 | 3 years ago
Lady was rude! She was supposed to schedule my delivery for Saturday and she keeps choosing Thursday although there’s no one on Thursdays there. No wonder they have 2.6 stars. Home Depot shouldn’t be working at all with this company, what a disgrace
AA
Alejandro Andrade
1/5 | 2 years ago

FAQs

  • Are there any items that the Federal Home Delivery will not move?

    Ans: There are many items that Federal Home Delivery will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Federal Home Delivery is not authorized to move.

  • How does a Federal Home Delivery handle moves during bad weather?

    Ans: Federal Home Delivery take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Can the Federal Home Delivery disassemble and reassemble furniture?

    Ans: Federal Home Delivery can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • How are fragile items handled by Federal Home Delivery?

    Ans: Federal Home Delivery uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

  • Can I make changes to my move date with Federal Home Delivery?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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