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firsthand piano moving and storage
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Google Reviews: 4.7/5

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iconBox firsthand piano moving and storage Information

icon_mdetailEmail firsthandpiano@gmail.com
icon_mdetailCall +1(510) 319-7979
icon_mdetailMap 1721 Broadway, Oakland, CA 94612, United States

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Reviews

Rate This Business
4.7
Average Rating
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Encore Piano first helped me move my baby grand Yamaha out of my old apartment, and helped me store it & the bench for a reasonable monthly price. My apartment back then was pretty modern with new, spacious elevators and wide hallways. When I recently got a new Floor 7 apartment in metropolitan San Francisco, I definitely gave them an extra challenge that most piano movers probably won't even consider. Encore sent their crew to inspect my place 3 times to make sure the tiny 5ft, 100+ year-old elevator was not an option. Yet the Encore Piano crew made it work safely and efficiently. Within 15-20 minutes, they overcame the impossible challenge by working HARD & SMART. Throughout the process, an Encore manager did an excellent job communicating with me on planning. All 3 times when a crew was going to visit my place, the Office contacted for scheduling and handled the business professionally. No question of the fact that they know the business more than anyone. No doubt in the future, I'll seek help from Encore. They are my GO-TO for piano moving. FIVE STARS
DC
David Chen
5/5 | 2 years ago
I had a piano moved into my classroom, and the 3 deliverymen were very professional and patient. They were gentle with moving the piano, made sure it was exactly the way I wanted it before taking it off the dolly. The only negative is they had given me a window for delivery of 8:30 - 10:30, and they arrived on site at 8:00 am, so I wasn't totally prepared. But I'd rather have them be early than be late :)
DG
Deborah Gold
4/5 | 4 years ago
First of all the movers themselves were TERRIFIC, but the management was BAIT AND SWITCH on pricing. Encore changed the price at pickup despite having photos and videos of the pickup and dropoff site. Literally whited out the price on the invoice and raised it by $150 upon pickup. SCAM. Buyer BEWARE!!!! After original price was paid continued to harass by phone and text. Even the delivery guys couldn't believe the shenanigans management way pulling. STAY AWAY!
SN
Shapor Naghibzadeh
1/5 | 10 months ago
Encore Piano was very easy to work with and to communicate with for my piano move. We were scheduling in rainy season, which delayed the first scheduled date, but the communication with Alyssa was clear. I received both the exact request of what photos they needed as well as ample time to plan for moving day. I received a phone call 30 min in advance of their arrival. The team of three movers were professional and careful as they carried the upright piano up three flights of stairs. Their care on site matched the phone communications. Thank you, Encore team!
CL
Cam Louie
5/5 | 3 years ago
I bought a baby grand piano and needed it moved from the buyer's house to my house. Encore did a great job. They called me when they were 30 minutes out, and kept me posted on their eta. They handled the piano with perfect care and took the time to make sure it was positioned exactly how I wanted it, before leaving my house. I'd definitely recommend Encore.
CP
Collin Peacock
5/5 | 3 years ago

FAQs

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • How does a Firsthand Piano Moving And Storage handle moves during bad weather?

    Ans: Firsthand Piano Moving And Storage take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Can the Firsthand Piano Moving And Storage disassemble and reassemble furniture?

    Ans: Firsthand Piano Moving And Storage can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • How to get a moving estimate from the Firsthand Piano Moving And Storage?

    Ans: Firsthand Piano Moving And Storage provides online and on-call moving estimates. Connect with us to get the moving quote easily.

  • What areas does Firsthand Piano Moving And Storage serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

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